TouchStar vs Voiptime Outbound Call Center

Starting Price

Not provided by vendor Not provided by vendor

Best For

Not provided by vendor

Sales and call center departments looking for the professional contact center solution (CRM, call campaign management, reporting, and more).

Rating


5 / 5
(1)

4.8 / 5
(78)
Read All Reviews

Ideal number of Users

Not provided by vendor

2 - 1000+

Ease of Use


5 / 5



4.8 / 5


  • "The connection quality is all right. Tools are easy to use, call can be made with one click."

  • "Easy to use, multifunctional lead management system."

Customer Support


5 / 5



4.8 / 5


  • "The tech support team are all very friendly and took care of all the issues we have had so far."

  • "Easy to set up and to use. Excellent for sales and customer service."

Features & Functionality


4 / 5



4.5 / 5


  • "The great thing about this software is that it is so quick to implement and no special training or IT staff are needed."

  • "Call recording option with different statuses. Easy to set and to navigate."

Value for Money


5 / 5



4.8 / 5


  • "We have chosen this software for our call center operations after our friends recommended it. It is reliable and cost-efficient."

  • "Cost-efficient dialer (with ability to buy numbers of different countries so our leads see that a local number tries to reach them)."

Product Features

  • check Call Monitoring
  • check Call Recording
  • close Call Results
  • check Call Transfer
  • close Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • close FCC Compliance
  • close FTC Compliance
  • close Lead Capture
  • close Lead Management
  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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TouchStar vs Voiptime Outbound Call Center

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