Dolphin Pro vs Voiptime Outbound Call Center

Starting Price

$89.00/month/user

Not provided by vendor

Best For

Great for Insurance, Mortgage, Real Estate, Financial Services, B2B, Call Centers, Multi-level Marketing, Telemarketing, etc. Any businesses with a need to make phone calls in a convenient fashion.

Sales and call center departments looking for the professional contact center solution (CRM, call campaign management, reporting, and more).

Rating


4.4 / 5
(46)
Read All Reviews

4.8 / 5
(78)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4.6 / 5


  • "The system does everything you need and with very little learning curve. The staff is very attentive and helpful when needed."

  • "Easy to use always working with virtually no service issues. I would recommend to anyone."


4.8 / 5


  • "The connection quality is all right. Tools are easy to use, call can be made with one click."

  • "Easy to use, multifunctional lead management system."

Customer Support


4.7 / 5


  • "Easy installation, customer service was great. Training videos are on YouTube for employees to watch."

  • "The pre-recorded message feature is top notch. The tech support team is responsive with a lightning fast turnaround time."


4.8 / 5


  • "The tech support team are all very friendly and took care of all the issues we have had so far."

  • "Easy to set up and to use. Excellent for sales and customer service."

Features & Functionality


4.5 / 5


  • "Tons of power and overall customization. Easy to add or remove features you don't want marketers to use."

  • "Give it a try, a test drive and you will quickly find the value in this platform."


4.5 / 5


  • "The great thing about this software is that it is so quick to implement and no special training or IT staff are needed."

  • "Call recording option with different statuses. Easy to set and to navigate."

Value for Money


4.7 / 5


  • "Virtually everything about this is positive for the price you pay."

  • "I love this power dialer and the price cannot be beat. At just 49.00 monthly it is a steal."


4.8 / 5


  • "We have chosen this software for our call center operations after our friends recommended it. It is reliable and cost-efficient."

  • "Cost-efficient dialer (with ability to buy numbers of different countries so our leads see that a local number tries to reach them)."

Product Features

  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • close Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management
  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management

Screenshots

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View 5 screenshots 145030 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Dolphin Pro vs Voiptime Outbound Call Center

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