Ytel vs Aspect Unified IP

Starting Price

Not provided by vendor Not provided by vendor

Best For

Companies, agencies and organizations that interact with mass numbers of customers and contacts for campaigns and customer care. Clients include Solar, Mortgage, Auto, Political, Lead Gen and more.

Businesses looking for outbound dialing capabilities in their contact center.

Rating


4 / 5
(24)


4.5 / 5
(62)

Ideal number of Users

10 - 1000+

100 - 1000+

Ease of Use


4 / 5

4 / 5

Customer Support


3.5 / 5

4 / 5

Features & Functionality


4 / 5

4 / 5

Value for Money


3.5 / 5

4 / 5

Product Features

  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management
  • close Call Monitoring
  • close Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • close Lead Capture
  • close Lead Management

Screenshots

View 5 screenshots 105508 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Aspect Unified IP vs Ytel

Ytel vs Aspect Unified IP

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share Share Your Comparison of Aspect Unified IP vs Ytel