SpitFire Predictive Dialer vs Aspect Unified IP

Starting Price

$100.00/month/user

Not provided by vendor

Best For

We welcome all size companies!

Businesses looking for outbound dialing capabilities in their contact center.

Rating


4.5 / 5
(19)
Read All Reviews

4.4 / 5
(62)
Read All Reviews

Ideal number of Users

1 - 499

100 - 1000+

Ease of Use


4.5 / 5



4.2 / 5


  • "The features and ability to configure the application to meet very specific business requirements no matter how complex."

  • "My agents find it very easy to use, we are very rarely down, it functions well with our CIS system, and it is easy to use."

Customer Support


4.6 / 5



4.1 / 5


Features & Functionality


4.4 / 5



4.1 / 5


  • "The user friendly is the main reason to like ASPECT UIP."

  • "Aspect UIP dialers are designed well and with time & due diligence are solid performers."

Value for Money


3.8 / 5



4 / 5


Product Features

  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management
  • close Call Monitoring
  • close Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • close Lead Capture
  • close Lead Management

Screenshots

View 5 screenshots 128085 thumb
View 1 screenshot 185237 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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SpitFire Predictive Dialer vs Aspect Unified IP

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