Adaptalytics vs Aspect Unified IP

Starting Price

Not provided by vendor Not provided by vendor

Best For

Not provided by vendor

Businesses looking for outbound dialing capabilities in their contact center.

Ideal number of Users

Not provided by vendor

100 - 1000+

Rating

(0)
4.3 / 5
(63)
Read All Reviews

Ease of Use




4.1 / 5


  • "Ease of use and templates for most things in order to make changes in bulk or help save time."

  • "The ease of use, flexiblity and ability to intergrate with other products."

Customer Support




4.1 / 5


Features & Functionality




4.1 / 5


  • "In-built DR capabilities and ease of setup of DR sync processes. Good Real-time reporting interface which is highly configurable."

  • "The user friendly is the main reason to like ASPECT UIP."

Value for Money




4 / 5


Product Features

Not provided by vendor
  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management

Screenshots

View 2 screenshots 91013 thumb
View 1 screenshot 185237 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Adaptalytics vs Aspect Unified IP

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Aspect Unified IP vs Adaptalytics