Predictive Dialer vs CallSquad

Starting Price

Not provided by vendor Not provided by vendor

Best For

We Service BPO's, Call Centers, Telemarketers, Appointment Setters, Sales and Customer Support Centers 50-100+ Seats or CRM users that only want to talk to Live Customers, Leads & Prospects.

Our clients use CallSquad for purposes such as sales development, lead qualification, opt-in marketing consent, recruitment and event invitations.

Ideal number of Users

2 - 1000+

2 - 499

Rating


4.8 / 5
(78)
Read All Reviews

5 / 5
(4)

Ease of Use


4.8 / 5


  • "The ease of use is the greatest thing about the software. My rep at Call Tools is always there for me when I have questions."

  • "The software is easy to use. There are great features offered which have not been implemented by other predictive dialers I have tried in the past."


5 / 5


Customer Support


4.8 / 5


  • "Their customer service is the best and their features are outstanding. If you are a one man operation, or a huge call center, they have what you need to make your dials turn into sales."

  • "Great features & excellent customer support from my account rep James Saif."


5 / 5


Features & Functionality


4.8 / 5


  • "The software is user friendly and there is always a helping hand a phone call away. Easy to navigate around each page."

  • "Their staff, particularly, Sean, head of business development is impeccable in finding solutions quickly. No wonder they're one of the fastest growing companies in the field."


5 / 5


Value for Money


4.8 / 5


  • "Great price, high quality phone calls, call recording, easy to use. It's like mojo dialer and callrail built into one only the price is better and you can send and receive calls, texts, voicemails."

  • "Five9 is the only technology comparison but at a fraction of the cost with similar or better reliability with virtually no downtime experienced in over two years with my company."


4.5 / 5


Product Features

  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management
  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management

Screenshots

View 3 screenshots 85606 thumb
View 5 screenshots 120201 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Predictive Dialer vs CallSquad

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CallSquad vs Predictive Dialer