OSDial vs VICIdial

Starting Price

Not provided by vendor Not provided by vendor

Best For

Suited for many industries including; financial sector, retail, insurance, health care, education, religion, and more.

Any company wanting a contact center solution without vendor lock-in.

Rating

(0)


4.5 / 5
(221)

Ideal number of Users

Not provided by vendor

1 - 1000+

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


5 / 5

Product Features

  • check Call Monitoring
  • check Call Recording
  • close Call Results
  • check Call Transfer
  • close Callback Scheduling
  • close Campaign Specific Caller ID
  • close Contact Management
  • close FCC Compliance
  • check FTC Compliance
  • close Lead Capture
  • close Lead Management
  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management

Screenshots

View 3 screenshots 123670 thumb
View 5 screenshots 43255 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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OSDial vs VICIdial

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