CallShaper's Predictive Dialer vs CallCenterNOW

Starting Price

Not provided by vendor Not provided by vendor

Best For

Companies with voice traffic who want a system that can quickly scale in size and whose cost varies with volume. Whether you have 10 or 1000 seats, CallShaper is feature rich w/compliance built in.

Our clients' businesses rely on high uptime, efficient inbound and outbound calling in order to meet their B2B and B2C business missions.

Rating


4.8 / 5
(13)
Read All Reviews

4.8 / 5
(132)
Read All Reviews

Ideal number of Users

10 - 1000+

10 - 1000+

Ease of Use


4.9 / 5



4.8 / 5


  • "Not only because of their easy to use and easy to understand software but because of the Awesome support team they have working along side."

  • "For the price and ease of use this is one of best dialers on the market."

Customer Support


5 / 5



4.8 / 5


  • "If anyone reads this comment. This is the best system out there, also the customer service is outstanding."

  • "Great service, great tech support, really the best on the market."

Features & Functionality


4.7 / 5



4.7 / 5


  • "Very good customization. Does many things that help our business."

  • "Ease of use and useful tools and interface, loading leads is easy and intuitive."

Value for Money


4.9 / 5



4.7 / 5


  • "For a company to be able to offer all this and be one of the most cost effective solutions out there is truly a blessing for call centers."

  • "The features that ChaseData Dialer provided us fit our needs along with lowering our cost substantially."

Product Features

  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management
  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management

Screenshots

View 5 screenshots 86702 thumb
View 5 screenshots 107453 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CallShaper's Predictive Dialer vs CallCenterNOW

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