CallCenterNOW vs Voiptime Outbound Call Center

Starting Price

Not provided by vendor Not provided by vendor

Best For

Our clients' businesses rely on high uptime, efficient inbound and outbound calling in order to meet their B2B and B2C business missions.

Sales and call center departments looking for the professional contact center solution (CRM, call campaign management, reporting, and more).

Rating


4.8 / 5
(132)
Read All Reviews

4.8 / 5
(78)
Read All Reviews

Ideal number of Users

10 - 1000+

2 - 1000+

Ease of Use


4.8 / 5


  • "Not only because of their easy to use and easy to understand software but because of the Awesome support team they have working along side."

  • "For the price and ease of use this is one of best dialers on the market."


4.8 / 5


  • "The connection quality is all right. Tools are easy to use, call can be made with one click."

  • "Easy to use, multifunctional lead management system."

Customer Support


4.8 / 5


  • "If anyone reads this comment. This is the best system out there, also the customer service is outstanding."

  • "Great service, great tech support, really the best on the market."


4.8 / 5


  • "The tech support team are all very friendly and took care of all the issues we have had so far."

  • "Easy to set up and to use. Excellent for sales and customer service."

Features & Functionality


4.7 / 5


  • "Very good customization. Does many things that help our business."

  • "Ease of use and useful tools and interface, loading leads is easy and intuitive."


4.5 / 5


  • "The great thing about this software is that it is so quick to implement and no special training or IT staff are needed."

  • "Call recording option with different statuses. Easy to set and to navigate."

Value for Money


4.7 / 5


  • "For a company to be able to offer all this and be one of the most cost effective solutions out there is truly a blessing for call centers."

  • "The features that ChaseData Dialer provided us fit our needs along with lowering our cost substantially."


4.8 / 5


  • "We have chosen this software for our call center operations after our friends recommended it. It is reliable and cost-efficient."

  • "Cost-efficient dialer (with ability to buy numbers of different countries so our leads see that a local number tries to reach them)."

Product Features

  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management
  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management

Screenshots

View 5 screenshots 107453 thumb
View 5 screenshots 145030 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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CallCenterNOW vs Voiptime Outbound Call Center

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