SpitFire Predictive Dialer vs iNexus

Starting Price

$100.00/month/user

$49.00/month/user

Best For

We welcome all size companies!

Collections, TTS broadcasting, Predictive Dialers, Telemarketing, Surveys, Political message broadcasting.

Ideal number of Users

1 - 499

2 - 1000+

Rating


4.5 / 5
(20)
Read All Reviews

4.3 / 5
(3)

Ease of Use


4.4 / 5

5 / 5

Customer Support


4.6 / 5

3.7 / 5

Features & Functionality


4.3 / 5

4.7 / 5

Value for Money


3.8 / 5

4.7 / 5

Pros

  • "For companies like ours that are not very technologically inclined, having their customer service team available to answer questions and troubleshoot has been WONDERFUL and a must."

  • "My experience with the representatives of this company and the software are always excellent."

Cons

  • "There was always a 3-5 second delay before the message was left so we were never able to use it. The company was never able to demonstrate a working product refused to give me my money back."

  • "The problem I have with this software is the fact that once a agent has dispositioned the call it cannot be modified. For example if any information is incorrect it cannot be corrected."

Product Features

  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management
  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management

Screenshots

View 5 screenshots 128085 thumb
View 5 screenshots 127181 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • close Documentation

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SpitFire Predictive Dialer vs iNexus

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