LiveVox vs TouchStar

Rating


5 / 5
(6)


5 / 5
(1)

Starting Price

Not provided by vendor Not provided by vendor

Best For

LiveVox provides digital contact center services for companies with 25 or more agents looking to contact customers in North America.

Not provided by vendor

Ideal number of Users

10 - 1000+

Not provided by vendor

Ease of Use


4.5 / 5

5 / 5

Customer Support


4 / 5

5 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

5 / 5

Product Features

  • check Call Monitoring
  • check Call Recording
  • check Call Results
  • check Call Transfer
  • check Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • check FCC Compliance
  • check FTC Compliance
  • check Lead Capture
  • check Lead Management
  • check Call Monitoring
  • check Call Recording
  • close Call Results
  • check Call Transfer
  • close Callback Scheduling
  • check Campaign Specific Caller ID
  • check Contact Management
  • close FCC Compliance
  • close FTC Compliance
  • close Lead Capture
  • close Lead Management

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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LiveVox vs TouchStar

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