--- title: "Best Predictive Dialer Software 2026 | Capterra" description: "Find the top Predictive Dialer software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://www.capterra.com/predictive-dialer-software/" page_type: "category" language: "en" --- # Best Predictive Dialer Software ## Readymode [4.6 (144)](https://www.capterra.com/p/136728/Readymode/reviews/) [Capterra Shortlist](https://www.capterra.com/predictive-dialer-software/shortlist/) What is this product about? Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates. [Learn more](https://www.capterra.com/p/136728/Readymode/) Starting price $239.00 Per User, Per Month Free demo Highest and lowest rated features - Call Recording5.0 - Auto-Dialer4.7 - Caller ID4.8 - Call Center Management4.7 - Third-Party Integrations3.0 - Call Monitoring4.0 - Call Transfer4.4 - Reporting/Analytics4.4 #### Selected review snippet M Mariem A. Real Estate, 11-50 employees > "The user-friendly interface made it easy to navigate and manage calls efficiently, even during high volume periods" March 16, 2026 Ease of use 4.6 (144) #### Selected review snippet Y Yolanda S. Real Estate, 1-10 employees > "The dialer allows our agents to get through leads much faster compared to manual dialing, which helps us increase the number of conversations, appointments, and offers we can make each day." March 18, 2026 Most popular Integrations Gmail 4.8 Google Calendar 3.8 Pipedrive 4.5 ActiveCampaign 4.6 Google Maps 4.7 Agile CRM 4.1 Readymode connects with 17+ software tools[See all integrations](https://www.capterra.com/p/136728/Readymode/#integrations) #### Selected review snippet y youssef M. Marketing and Advertising, 51-200 employees > "Great integrations with CRM systems, which simplifies workflow and data management." March 17, 2026 --- ## DialedIn CCaaS [4.8 (330)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) [Capterra Shortlist](https://www.capterra.com/predictive-dialer-software/shortlist/) What is this product about? DialedIn's predictive dialer maximizes call center efficiency by auto-dialing multiple numbers and connecting only answered calls. [Learn more](https://www.capterra.com/p/29589/CallCenterNOW/) Pros and cons based on reviews - Intuitive and accessible design - Comprehensive feature set - Occasional technical disruptions Starting price $25.00 Per User, Per Month Free demo Highest and lowest rated features - Predictive Dialer4.8 - Call Recording4.9 - Caller ID5.0 - Lead Management4.7 - Reporting/Analytics2.0 - Call Scripting4.3 - Automatic Call Distribution4.8 - Call Monitoring4.8 #### Selected review snippet B Brandon M. Insurance, 51-200 employees > "The attractiveness is easy on the eyes and makes it easier to navigate efficiently through the app." September 23, 2024 Ease of use 4.8 (330) #### Selected review snippet J James C. Telecommunications, 201-500 employees > "It helps me connect with my customers across the United states it's secure and helps me make money if I need help they are there to help it allows me to custom call anyone I need to speak with and is part of my job of sales" September 11, 2025 Most popular Integrations Salesforce Sales Cloud 5.0 Zoho CRM 4.3 HubSpot Marketing Hub 5.0 Zapier 4.7 HubSpot Sales Hub 4.5 HubSpot Service Hub 4.4 HubSpot Content Hub 4.6 Oracle CRM On Demand 4.4 DialedIn CCaaS connects with 8+ software tools[See all integrations](https://www.capterra.com/p/29589/CallCenterNOW/#integrations) --- ## CallTools [4.8 (156)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/) [Capterra Shortlist](https://www.capterra.com/predictive-dialer-software/shortlist/) What is this product about? Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call now! [Learn more](https://www.capterra.com/p/149510/Call-Center-Software/) Starting price Not available Free demo Highest and lowest rated features - Lead Management4.3 - Predictive Dialer4.8 - Call Recording4.3 - Caller ID4.6 - CRM1.0 - Contact Management4.0 - Reporting/Analytics4.0 - Computer Telephony Integration3.0 #### Selected review snippet J Jason K. Oil & Energy, 1-10 employees > "What I like most, is that after all the customization available, and the personalization, it feels as if it were built just for us and our needs." January 12, 2024 Ease of use 4.7 (156) #### Selected review snippet S Sean S. Financial Services, 51-200 employees > "Value, Call Dialer, Team, account management, secure system, customer support team is great, data management capabilities are second nature to none" March 11, 2026 Most popular Integrations Zoho CRM 4.3 Shopify 4.5 Zendesk Suite 4.4 Pipedrive 4.5 Keap 4.1 Adobe Commerce 4.3 CallTools connects with 32+ software tools[See all integrations](https://www.capterra.com/p/149510/Call-Center-Software/#integrations) #### Selected review snippet R Rita M. Insurance, 1-10 employees > "sensitive content hidden\] at sales and \[sensitive content hidden\] at integrations have been very supportive." August 27, 2024 --- Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. ## Ricochet360 [4.8 (82)](https://www.capterra.com/p/141932/Ricochet/reviews/) [Capterra Shortlist](https://www.capterra.com/predictive-dialer-software/shortlist/) What is this product about? Our products include: Auto Dialer, Cloud Phone System, Progressive Dialer, CRM & Lead Management, and Email & SMS Marketing Automation. [Learn more](https://www.capterra.com/p/141932/Ricochet/) Starting price $24.00 Per User, Per Month Highest and lowest rated features - Call Monitoring5.0 - Call Recording5.0 - Contact Management5.0 - Lead Management5.0 - Predictive Dialer5.0 - Call Center Management5.0 - Caller ID5.0 - Reporting/Analytics5.0 Ease of use 4.7 (82) #### Selected review snippet M Mike W. Retail, 11-50 employees > "Ricochet360 redesigned outbound calling by bringing an auto-dialer through which agents are connected to leads per second and such benefits come with a level of competition." April 22, 2025 Most popular Integrations WordPress 4.6 Google Sheets 4.7 Zapier 4.7 Constant Contact 4.3 Meta for Business 4.4 Twitter/X 4.5 LinkedIn for Business 4.6 SendGrid 1.0 Salesforce Marketing Cloud 4.2 Ricochet360 connects with 11+ software tools[See all integrations](https://www.capterra.com/p/141932/Ricochet/#integrations) --- ## Dialpad [4.2 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) What is this product about? AI-powered predictive dialing built into a connected sales platform. [Learn more](https://www.capterra.com/p/190976/Dialpad-Sell/) Pros and cons based on reviews - Seamless multi-device connectivity - Intuitive and simple interface - Unresponsive customer service - Noticeable call and audio lag Starting price $27.00 Per User, Per Month Free trial Free demo Highest and lowest rated features - Call Routing5.0 - Call Center Management5.0 - Call Recording5.0 - Contact Management5.0 - Automatic Call Distribution2.0 - Call Monitoring3.0 - Reporting/Analytics4.0 - CRM5.0 #### Selected review snippet S Skyler G. Construction, 51-200 employees > "Dialpad has a simple UI system and is not overly complex." May 22, 2026 Ease of use 4.3 (570) #### Selected review snippet J Jennifer R. E-Learning, 501-1,000 employees > "It made it simple to connect with students, parents, and colleagues through calls, messaging, and video meetings in one platform." May 26, 2026 Most popular Integrations Salesforce Sales Cloud 4.9 Google Workspace 5.0 Microsoft 365 4.6 Microsoft Teams 5.0 Zendesk Suite 4.4 Zapier 4.5 Dialpad connects with 56+ software tools[See all integrations](https://www.capterra.com/p/190976/Dialpad-Sell/#integrations) #### Selected review snippet S Stephanie V. Real Estate, 51-200 employees > "It's easy to use and integrates well with hubspot" July 12, 2021 --- [## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1003)](https://www.capterra.com/p/113540/Bitrix24/reviews/) What is this product about? #1 telemarketing CRM and automatic dialing solution. 15 million clients worldwide. Cloud, mobile, open source editions. [Learn more](https://www.capterra.com/p/113540/Bitrix24/) Pros and cons based on reviews - Integrated real-time communication tools - Centralized teamwork and productivity - Delayed and limited support - Frequent technical glitches Starting price $69.00 Flat Rate, Per Month Free trial Most popular features - Call Recording - Call Center Management - Call Monitoring - Reporting/Analytics - Automatic Call Distribution - Predictive Dialer - Call Routing - Lead Management - Computer Telephony Integration - Campaign Management - Real-Time Reporting - List Management Ease of use 4.0 (1,003) #### Selected review snippet R Ramadhan A. Education Management, 11-50 employees > "Bitrix24 provides a comprehensive set of tools for collaboration, task management, communication, and workflow coordination in a single platform." June 25, 2026 Most popular Integrations Jira 4.4 QuickBooks Online 4.3 Calendly 4.7 Zapier 4.6 Jotform 4.7 Microsoft Outlook 4.5 Bitrix24 connects with 22+ software tools[See all integrations](https://www.capterra.com/p/113540/Bitrix24/#integrations) #### Selected review snippet Verified Reviewer Building Materials, 10,001+ employees > "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications." April 13, 2026 --- [## Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (886)](https://www.capterra.com/p/169627/RingOver/reviews/) [Capterra Shortlist](https://www.capterra.com/predictive-dialer-software/shortlist/) What is this product about? Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools. [Learn more](https://www.capterra.com/p/169627/RingOver/) Pros and cons based on reviews - Comprehensive business telephony solution - Efficient team communication platform - Dependence on stable connectivity - Occasional performance slowdowns Starting price $29.00 Per User, Per Month Free trial Highest and lowest rated features - Call Routing4.8 - Call Recording5.0 - Call Monitoring4.7 - Reporting/Analytics5.0 - Caller ID3.3 - Call Center Management3.0 - Computer Telephony Integration4.0 - Auto-Dialer4.0 #### Selected review snippet Verified Reviewer Computer Software, 11-50 employees > "The user-friendly and intuitive interface makes it easy for our team to get started right away without extensive training." February 24, 2026 Ease of use 4.8 (886) #### Selected review snippet W Wouter K. Media Production, 51-200 employees > "We were building a NewsRoom Operating System that gives journalists, editors and newsroom ops a single workspace for every channel they touch in a day: stores, scripts, phone, SMS, fax, email, wire feeds, chat, video huddles and so much more." May 27, 2026 Most popular Integrations Salesforce Sales Cloud 4.6 Jira 4.4 Zoho CRM 5.0 HubSpot CRM 4.4 Zendesk Suite 4.4 Freshdesk 4.5 Ringover connects with 39+ software tools[See all integrations](https://www.capterra.com/p/169627/RingOver/#integrations) #### Selected review snippet E Elliott B. Staffing and Recruiting, 1-10 employees > "Its excellent CRM integration, analytics capabilities, Ai note taker and responsive support make it a clear winner for us." July 17, 2025 --- [## Talkdesk](https://www.capterra.com/p/132852/Talkdesk/) [4.5 (733)](https://www.capterra.com/p/132852/Talkdesk/reviews/) 83% recommend What is this product about? Cloud-based contact center platform with omnichannel engagement, AI virtual agents, intelligent routing, and workforce management. [Learn more](https://www.capterra.com/p/132852/Talkdesk/) Pros and cons based on reviews - Streamlined and efficient workflow - Consistent and dependable performance - Unstable internet-dependent connectivity - Frequent unexpected call disconnections Starting price $85.00 Per User, Per Month Free trial Highest and lowest rated features - Automatic Call Distribution5.0 - Call Routing5.0 - Reporting/Analytics5.0 - Predictive Dialer3.0 #### Selected review snippet C Cheryl Ann C. Staffing and Recruiting, 5,001-10,000 employees > "The interface is so simple, you can learn your way around in a few minutes." December 14, 2022 Ease of use 4.7 (733) #### Selected review snippet Verified Reviewer Real Estate, 5,001-10,000 employees > "One thing I like about Talkdesk is the massive option of reports it is giving as it can be useful for generating statistics for the team." April 24, 2026 Most popular Integrations Pipedrive 4.5 LiveChat 4.6 Keap 4.1 Olark 4.5 Help Scout 4.6 HubSpot Service Hub 4.4 Talkdesk connects with 36+ software tools[See all integrations](https://www.capterra.com/p/132852/Talkdesk/#integrations) #### Selected review snippet E EULOGIO A. Real Estate, 51-200 employees > "What I like the most about TalkDesk is the functionality and seamless integration between the Talkdesk bar and Salesforce." September 18, 2020 --- [## NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) [4.2 (581)](https://www.capterra.com/p/134775/inContact-Call-Center-Software/reviews/) [Capterra Shortlist](https://www.capterra.com/predictive-dialer-software/shortlist/) What is this product about? Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX. [Learn more](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) Pros and cons based on reviews - Intuitive and accessible platform - Comprehensive customizable feature set - Frequent glitches and instability - Lag and slow response times Starting price $110.00 Per User, Per Month Free trial Highest and lowest rated features - Call Center Management5.0 - Call Monitoring5.0 - Call Recording5.0 - Contact Management5.0 - Reporting/Analytics5.0 #### Selected review snippet K Kiyanna H. Furniture, 501-1,000 employees > "There are hardly any issues, and the functionality is simple and easy to navigate." June 11, 2024 Ease of use 4.2 (581) #### Selected review snippet v vignesh K. Outsourcing/Offshoring, 5,001-10,000 employees > "The real-time analytics and customizable reporting tools make it easy for supervisors to monitor performance and optimize operations efficiently." April 24, 2025 Most popular Integrations Zoom Workplace 4.6 Microsoft Teams 5.0 Dynamics 365 4.4 Bullhorn 4.0 LogMeIn Central 4.5 SAP Customer Experience 4.3 NiCE CXone connects with 31+ software tools[See all integrations](https://www.capterra.com/p/134775/inContact-Call-Center-Software/#integrations) #### Selected review snippet Z Zak B. E-Learning, 51-200 employees > "This integrates well with our other systems we use and is very user friendly." November 12, 2020 --- [## Five9](https://www.capterra.com/p/132405/Five9/) [4.2 (485)](https://www.capterra.com/p/132405/Five9/reviews/) [Capterra Shortlist](https://www.capterra.com/predictive-dialer-software/shortlist/) What is this product about? Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences. [Learn more](https://www.capterra.com/p/132405/Five9/) Pros and cons based on reviews - Versatile call center solution - Accessible training and onboarding - Frequent technical disruptions - Limited call management controls Starting price $159.00 Other, Per Month Highest and lowest rated features - Call Monitoring5.0 - Call Reporting5.0 - Call Routing5.0 - Call Tracking5.0 - Computer Telephony Integration5.0 #### Selected review snippet A Amin R. Health, Wellness and Fitness, 1,001-5,000 employees > "It does the job with efficiency and it's customizable from medium sized orgs to big operations and its fast and intuitive" August 26, 2025 Ease of use 4.2 (485) #### Selected review snippet Verified Reviewer Insurance, 10,001+ employees > "In my life insurance sales role, I spent a significant portion of my day making outbound calls, and Five9 helped streamline that process through features such as call queues, call recording, reporting, and automated dialing capabilities." June 8, 2026 Most popular Integrations Salesforce Sales Cloud 4.1 Microsoft Teams 4.5 Zoho CRM 5.0 Zendesk Suite 4.5 Freshdesk 4.5 NetSuite 4.2 Five9 connects with 15+ software tools[See all integrations](https://www.capterra.com/p/132405/Five9/#integrations) #### Selected review snippet K Kellie W. Hospital & Health Care, 1,001-5,000 employees > "Team Collaboration: Five9 integrates well with Microsoft teams. " August 19, 2025 --- [## Aircall](https://www.capterra.com/p/184709/Aircall/) [4.2 (465)](https://www.capterra.com/p/184709/Aircall/reviews/) What is this product about? Cloud-based phone and call center tool for voice, SMS, and WhatsApp with AI conversation intelligence and 250+ CRM integrations. [Learn more](https://www.capterra.com/p/184709/Aircall/) Pros and cons based on reviews - Intuitive and simple interface - Seamless CRM and app connections - Frequent technical glitches - Disruptive call management limitations Starting price $40.00 Flat Rate, Per Month Free trial Most popular features - Call Recording - Call Center Management - Call Monitoring - Reporting/Analytics - Automatic Call Distribution - Predictive Dialer - Call Routing - Lead Management - Computer Telephony Integration - Campaign Management - Real-Time Reporting - List Management Ease of use 4.4 (465) #### Selected review snippet L Louis S. Real Estate, 51-200 employees > "It has allowed our team to move away from outdated phone systems and adopt a modern, flexible, cloud-based solution that fits perfectly with our remote and hybrid work model." May 25, 2026 Most popular Integrations Microsoft Teams 4.5 Zoho CRM 4.3 Shopify 4.5 Pipedrive 4.4 Gong 4.8 HubSpot Sales Hub 4.5 Aircall connects with 33+ software tools[See all integrations](https://www.capterra.com/p/184709/Aircall/#integrations) #### Selected review snippet M Marvin S. Computer Software, 11-50 employees > "It integrated easily into our existing workflow and allows easy management of call cascading and forwarding." April 28, 2026 --- [## Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) [Capterra Shortlist](https://www.capterra.com/predictive-dialer-software/shortlist/) What is this product about? Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today. [Learn more](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) Pros and cons based on reviews - Streamlined daily workflow experience - Intuitive user interface navigation - Unreliable call connectivity - Frequent technical disruptions Starting price $90.00 Per User, Per Month Free trial Highest and lowest rated features - Call Monitoring4.7 - Call Recording4.6 - Lead Management4.6 - Predictive Dialer4.6 - Real-Time Reporting3.9 - Call Scripting4.0 - Call Transfer3.0 - Reporting/Analytics4.4 #### Selected review snippet J Jessica R. Health, Wellness and Fitness, 11-50 employees > "the graphs and trends that the tool provides ease to read and understand, fast for updates." January 21, 2025 Ease of use 4.6 (395) #### Selected review snippet H Hector D. Insurance, 201-500 employees > "The auto-dialer keeps our agents consistently connected with prospects, drastically reducing idle time and maximizing the number of contacts we make each day." June 19, 2026 Most popular Integrations Salesforce Sales Cloud 5.0 HubSpot CRM 4.5 Zendesk Suite 4.4 Zapier 4.7 Google Maps 4.7 Velocify 4.3 Convoso connects with 14+ software tools[See all integrations](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#integrations) #### Selected review snippet A Anwar G. Telecommunications, 51-200 employees > "My overall experience with Convoso have been amazing, as I've seen the similarities with this program and other programs like ADP that I've used at previous workplace." May 4, 2023 --- [## Outreach](https://www.capterra.com/p/159318/Outreach/) [4.4 (311)](https://www.capterra.com/p/159318/Outreach/reviews/) What is this product about? Outreach helps revenue teams design, measure, and improve workflows so every rep can sell like your best rep. [Learn more](https://www.capterra.com/p/159318/Outreach/) Pros and cons based on reviews - Integrated sales and marketing platform - Flexible automated email sequencing - Frequent technical glitches and delays Starting price Not available Highest and lowest rated features - Third-Party Integrations4.7 - Call Recording5.0 - Contact Management5.0 - Lead Management5.0 - Activity Dashboard4.5 - Interaction Tracking5.0 - Reporting/Analytics5.0 #### Selected review snippet K Karan P. Computer Hardware, 501-1,000 employees > "Documentation is extremely helpful and easy to interpret." July 19, 2021 Ease of use 4.2 (311) #### Selected review snippet Dallin L. Electrical/Electronic Manufacturing, 51-200 employees > "Email outbox is awesome - seeing everything in one place makes it easy for the sales rep to manage his work and easy for an admin to troubleshoot issues" May 26, 2026 Most popular Integrations Microsoft Outlook 4.5 Gong 4.8 Aircall 4.2 Lusha 4.0 Cognism 4.7 LinkedIn Sales Navigator 4.7 Outreach connects with 19+ software tools[See all integrations](https://www.capterra.com/p/159318/Outreach/#integrations) #### Selected review snippet J Verified Reviewer Information Technology and Services, 51-200 employees > "What I like the most is the salesforce intregration; I can open any account/contact/opp and reach out to the stakeholder, calling especially is much easier than done through other sf integrations I've tried and I like how everything is correctly logged." December 9, 2024 --- [## Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/) [4.6 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) [Capterra Shortlist](https://www.capterra.com/predictive-dialer-software/shortlist/) What is this product about? Cloud-based sales engagement tool with a multi-line power dialer, business SMS, CRM integration, automated cadences, and call. [Learn more](https://www.capterra.com/p/135636/Kixie-PowerCall/) Starting price Not available Free trial Highest and lowest rated features - Reporting/Analytics5.0 - Call Routing4.5 - Progressive Dialer4.0 - Automatic Call Distribution5.0 - Call Scheduling1.0 - Call Center Management5.0 - Call Monitoring5.0 - Call Recording5.0 Ease of use 4.7 (295) #### Selected review snippet Jordan V. Insurance, 10,001+ employees > "I also like that it automatically changes the number every time you make an outgoing call to prospects with ConnectionBoost." May 18, 2026 Most popular Integrations Zoho CRM 5.0 Zapier 5.0 ActiveCampaign 4.6 Gong 4.8 HubSpot Sales Hub 4.5 Make 4.8 Kixie PowerCall & SMS connects with 14+ software tools[See all integrations](https://www.capterra.com/p/135636/Kixie-PowerCall/#integrations) #### Selected review snippet H Hayley W. Real Estate, 11-50 employees > "One of the great things about Kixie is that it integrated so easily with Pipedrive and we were able to set up of deal stages in Kixie to match what we already had established in PD." August 25, 2022 --- [## CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) [4.4 (270)](https://www.capterra.com/p/182004/CloudTalk/reviews/) What is this product about? CloudTalk is an AI-powered, cloud-based call center software for sales and customer service teams. Start your FREE 14-day trial today! [Learn more](https://www.capterra.com/p/182004/CloudTalk/) Pros and cons based on reviews - Seamless CRM and app connections - Intuitive and accessible interface - Frequent software glitches Starting price $19.00 Per User, Per Month Free trial Most popular features - Call Recording - Call Center Management - Call Monitoring - Reporting/Analytics - Automatic Call Distribution - Predictive Dialer - Call Routing - Lead Management - Computer Telephony Integration - Campaign Management - Real-Time Reporting - List Management Ease of use 4.5 (270) #### Selected review snippet D Dhanesh V. Education Management, 201-500 employees > "Genuine and integrations are good" December 19, 2025 Most popular Integrations Slack 4.7 Zoho CRM 5.0 HubSpot CRM 5.0 Zendesk Suite 4.4 Pipedrive 5.0 LiveAgent 4.7 CloudTalk connects with 25+ software tools[See all integrations](https://www.capterra.com/p/182004/CloudTalk/#integrations) #### Selected review snippet D Dhanesh V. Education Management, 201-500 employees > "Genuine and integrations are good" December 19, 2025 --- [## Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) [4.3 (268)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/) [Capterra Shortlist](https://www.capterra.com/predictive-dialer-software/shortlist/) What is this product about? Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement [Learn more](https://www.capterra.com/p/179417/Genesys-Cloud/) Starting price $75.00 Per User, Per Month Highest and lowest rated features - Automatic Call Distribution4.8 - Call Recording4.8 - Call Center Management5.0 - Call Monitoring4.3 - Caller ID4.0 - Real-Time Reporting4.0 - Reporting/Analytics4.0 - Call Scheduling4.5 #### Selected review snippet H Hao P. Information Technology and Services, 1,001-5,000 employees > "Genesys Cloud CX integrates with existing legacy applications and is used by agents in several divisions within our organization." October 11, 2022 Ease of use 4.4 (268) #### Selected review snippet S Sherry M. Leisure, Travel & Tourism, 11-50 employees > "There are many pros with Genesys Cloud CX such as having everything in one platform (phone calls, email, texting, etc). " March 16, 2026 Most popular Integrations Microsoft Power BI 4.6 AnyDesk 4.6 Facebook Business Suite 4.3 Adobe Experience Manager 4.4 Shopify Plus 4.7 Snowflake 4.7 Genesys Cloud CX connects with 15+ software tools[See all integrations](https://www.capterra.com/p/179417/Genesys-Cloud/#integrations) #### Selected review snippet A Arthur M. Hospital & Health Care, 501-1,000 employees > "It integrates well with another piece of software for authentication of logging on and using another system." May 17, 2021 --- [## VICIdial](https://www.capterra.com/p/135842/VICIdial/) [4.7 (266)](https://www.capterra.com/p/135842/VICIdial/reviews/) 91% recommend What is this product about? Open source call center software w/ outbound predictive dialer. Also handles inbound & manual calls as well as email and web chat. [Learn more](https://www.capterra.com/p/135842/VICIdial/) Pros and cons based on reviews - Comprehensive call center solution - Efficient predictive dialing tools - Outdated and complex interface Starting price $400.00 Other, Per Month Free trial Highest and lowest rated features - Call Monitoring4.7 - Call Recording4.7 - Call Routing5.0 - Automatic Call Distribution4.5 - Campaign Management4.0 - Reporting/Analytics4.0 - Computer Telephony Integration4.0 - Lead Management4.0 Ease of use 4.3 (266) #### Selected review snippet K Katie C. Marketing and Advertising, 1-10 employees > "ViciDial has allowed us to integrate live call stats into our CRM software as well as many other pertinent features that help overall workflow." August 16, 2024 Most popular Integrations Google Docs 4.7 WordPress 4.6 Gmail 4.8 Zoho CRM 4.3 Zendesk Suite 4.4 TeamSupport 4.5 VICIdial connects with 22+ software tools[See all integrations](https://www.capterra.com/p/135842/VICIdial/#integrations) #### Selected review snippet Chris Q. Think Tanks, 1-10 employees > "I love the API features of this tool and how I can integrate it into other software" October 6, 2025 --- [## RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) [4.2 (259)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) [Capterra Shortlist](https://www.capterra.com/predictive-dialer-software/shortlist/) What is this product about? RingCX is an AI-powered contact center: simple to use and easy to deploy. [Learn more](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) Pros and cons based on reviews - Comprehensive and customizable tools - Streamlined and intuitive workflow - Slow and unhelpful assistance Starting price $65.00 Per User, Per Month Free trial Most popular features - Call Recording - Call Center Management - Call Monitoring - Reporting/Analytics - Automatic Call Distribution - Predictive Dialer - Call Routing - Lead Management - Computer Telephony Integration - Campaign Management - Real-Time Reporting - List Management Ease of use 4.3 (259) #### Selected review snippet L Lidia L. Hospital & Health Care, 11-50 employees > "The reporting and analytics tools offer valuable insights, and the integrations with other business applications help streamline workflows. While there is a learning curve for some advanced features and administrative functions, the platform delivers strong functionality and has helped improve efficiency and customer service operations." June 17, 2026 Most popular Integrations Dropbox 4.5 Microsoft 365 4.6 Box 4.4 Zendesk Suite 4.4 Salesforce Service Cloud 5.0 Gong 4.8 RingCX connects with 89+ software tools[See all integrations](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#integrations) #### Selected review snippet K Kent Dominic D. Consumer Services, 51-200 employees > "I like that it can be integrated into HubSpot." January 31, 2025 --- [## CallHub](https://www.capterra.com/p/149279/CallHub/) [4.4 (250)](https://www.capterra.com/p/149279/CallHub/reviews/) [Capterra Shortlist](https://www.capterra.com/predictive-dialer-software/shortlist/) What is this product about? Predictive dialer achieves 110 calls/hour, connecting only answered calls to agents with AMD, spam shield, and real-time analytics. [Learn more](https://www.capterra.com/p/149279/CallHub/) Starting price $0.00 Usage Based, One Time Free trial Highest and lowest rated features - Call Center Management5.0 - Call Recording5.0 - Call Scripting5.0 - Contact Management5.0 - Auto-Dialer2.0 - Real-Time Reporting5.0 #### Selected review snippet E Erica L. Political Organization, 11-50 employees > "I love its easy UI design, and ease of access." February 12, 2025 Ease of use 4.4 (250) #### Selected review snippet D David G. Non-Profit Organization Management, 1-10 employees > "Additionally the built in tools like automated/manual texts and prerecorded voicemail are very handy, and it's helpful as an admin to be able to export detailed CSVs and see what went down." December 11, 2024 Most popular Integrations Salesforce Sales Cloud 4.4 Google Workspace 4.7 Zapier 3.5 Google Contacts 5.0 Freshsales 4.5 Ecanvasser 4.0 CallHub connects with 10+ software tools[See all integrations](https://www.capterra.com/p/149279/CallHub/#integrations) #### Selected review snippet A Alex R. Political Organization, Self-employed > "Integrates well with Ecanvasser as an overall CRM function." April 15, 2024 --- [## JustCall](https://www.capterra.com/p/157853/JustCall/) [4.1 (225)](https://www.capterra.com/p/157853/JustCall/reviews/) [Capterra Shortlist](https://www.capterra.com/predictive-dialer-software/shortlist/) What is this product about? JustCall’s predictive dialer lets agents call 10 lines at once, skip voicemails, get real-time insights, and boost sales productivity. [Learn more](https://www.capterra.com/p/157853/JustCall/) Pros and cons based on reviews - Intuitive multi-platform interface - Comprehensive feature selection - Unreliable call handling features - Complex and costly pricing Starting price $29.00 Per User, Per Month Free trial Highest and lowest rated features - Call Recording4.8 - Call Center Management4.7 - Automatic Call Distribution5.0 - Call Monitoring5.0 - Campaign Management5.0 - Computer Telephony Integration5.0 - Lead Management5.0 - Predictive Dialer5.0 #### Selected review snippet S Sophia S. Retail, 11-50 employees > "The software itself generally worked as expected, and the interface was easy enough to navigate." July 23, 2026 Ease of use 4.3 (225) #### Selected review snippet J John K. Information Technology and Services, 1,001-5,000 employees > "The automated dialer is faster than the 8x8 system that we used previously and I can complete my list before the end of my shift." February 20, 2026 Most popular Integrations Zoho CRM 5.0 Zapier 5.0 Pipedrive 4.2 ActiveCampaign 4.0 Zoho Recruit 4.5 Pipeline CRM 4.3 JustCall connects with 62+ software tools[See all integrations](https://www.capterra.com/p/157853/JustCall/#integrations) #### Selected review snippet J John K. Information Technology and Services, 1,001-5,000 employees > "The integration with CRM is also nice as I do not have to do a lot of work for it to be integrated which is a huge relief." February 20, 2026 --- [## PhoneBurner](https://www.capterra.com/p/134672/PhoneBurner/) [4.8 (176)](https://www.capterra.com/p/134672/PhoneBurner/reviews/) 87% recommend What is this product about? Dialer software built for high connect rates. Powering millions of conversations, averaging 10%+ call answer rates. [Learn more](https://www.capterra.com/p/134672/PhoneBurner/) Starting price $165.00 Per User, Per Month Free trial Highest and lowest rated features - Call Center Management5.0 - Call Monitoring5.0 - Call Recording5.0 - Campaign Management5.0 - Predictive Dialer5.0 - Reporting/Analytics5.0 Ease of use 4.7 (176) #### Selected review snippet Verified Reviewer Real Estate, 1-10 employees > "I would use it much more if it integrated better with our CRM and showed me the names of who I was calling" October 29, 2025 Most popular Integrations Salesforce Sales Cloud 4.3 Zoho CRM 4.3 HubSpot CRM 3.0 Google Calendar 4.8 Zapier 4.7 Pipedrive 4.5 PhoneBurner connects with 19+ software tools[See all integrations](https://www.capterra.com/p/134672/PhoneBurner/#integrations) #### Selected review snippet Verified Reviewer Real Estate, 1-10 employees > "I would use it much more if it integrated better with our CRM and showed me the names of who I was calling" October 29, 2025 --- [## Close](https://www.capterra.com/p/132667/Close-io/) [4.7 (164)](https://www.capterra.com/p/132667/Close-io/reviews/) What is this product about? Close is the all-in-one CRM with built-in phone dialer and cold calling tools designed to help SMBs and startups turn leads into sales. [Learn more](https://www.capterra.com/p/132667/Close-io/) Starting price $35.00 Per User, Per Month Free trial Highest and lowest rated features - Contact Management4.0 - Lead Management4.0 #### Selected review snippet Verified Reviewer Computer Software, 51-200 employees > "Its UI is user-friendly and easy to learn compared to many other CRMs, with colored icons and buttons generally in obvious places." March 27, 2026 Ease of use 4.6 (164) #### Selected review snippet Verified Reviewer Computer Software, 51-200 employees > "Its UI is user-friendly and easy to learn compared to many other CRMs, with colored icons and buttons generally in obvious places." March 27, 2026 Most popular Integrations Zoom Workplace 4.6 Google Meet 4.5 Zoho CRM 4.3 Calendly 4.7 Zapier 5.0 Fathom 5.0 Close connects with 26+ software tools[See all integrations](https://www.capterra.com/p/132667/Close-io/#integrations) #### Selected review snippet J Jeffrey A. Computer Software, 51-200 employees > "It integrates well with many other applications." December 14, 2020 --- [## CTM](https://www.capterra.com/p/152004/Call-tracking-software/) [4.7 (159)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) 83% recommend What is this product about? Drive sales and exceptional customer experiences with our intelligent outbound communications tools and full contact center solution. [Learn more](https://www.capterra.com/p/152004/Call-tracking-software/) Starting price $79.00 Usage Based, Per Month Most popular features - Call Recording - Call Center Management - Call Monitoring - Reporting/Analytics - Automatic Call Distribution - Predictive Dialer - Call Routing - Lead Management - Computer Telephony Integration - Campaign Management - Real-Time Reporting - List Management Ease of use 4.4 (159) #### Selected review snippet A Alejandra M. Marketing and Advertising, 51-200 employees > "It’s a reliable and robust platform that has significantly improved our ability to track, analyze, and optimize inbound calls." April 15, 2026 Most popular Integrations Salesforce Sales Cloud 4.8 Zoom Workplace 4.6 Wix 4.4 Shopify 4.5 Stripe 4.6 Pipedrive 4.5 CTM connects with 61+ software tools[See all integrations](https://www.capterra.com/p/152004/Call-tracking-software/#integrations) #### Selected review snippet V Vincent B. Marketing and Advertising, 51-200 employees > "Their integrations (Google Ads, CRM platforms, analytics tools) are solid and reliable, and the platform scales well as call volume grows." December 16, 2025 --- [## XCALLY](https://www.capterra.com/p/136894/XCALLY/) [4.8 (130)](https://www.capterra.com/p/136894/XCALLY/reviews/) 98% recommend What is this product about? Increase productivity and maximize Agents talk time thanks to the Preview, Power, Progressive or Predictive dialing. [Learn more](https://www.capterra.com/p/136894/XCALLY/) Starting price €29.00 Per Month Free trial Highest and lowest rated features - Call Recording5.0 - Computer Telephony Integration5.0 - Reporting/Analytics5.0 - Automatic Call Distribution5.0 - Call Center Management5.0 - Call Monitoring5.0 - Call Routing5.0 - IVR5.0 #### Selected review snippet S Sara G. Telecommunications, 51-200 employees > "Both of them has the same conclusion: friendly interface and easy configuration." December 8, 2023 Ease of use 4.8 (130) #### Selected review snippet M Miguel L. Information Technology and Services, 1-10 employees > "Besides, the openchannel capabilities allow XCALLY to integrate to virtually any communication platforms that supports RESTful API web services." January 29, 2023 Most popular Integrations Salesforce Sales Cloud 4.0 Microsoft Teams 4.6 Telegram 4.7 Dynamics 365 4.4 Meta for Business 4.4 Twitter/X 4.5 XCALLY connects with 24+ software tools[See all integrations](https://www.capterra.com/p/136894/XCALLY/#integrations) #### Selected review snippet J John A. Telecommunications, 11-50 employees > "I like the fact it help installer to fulfil their hosting plan with their customers." November 20, 2023 --- [## Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/) [4.8 (115)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) [Capterra Shortlist](https://www.capterra.com/predictive-dialer-software/shortlist/) What is this product about? Cut downtime and unproductive calls, reach your ideal audience and make data-backed decisions with Squaretalk’s predictive dialer. [Learn more](https://www.capterra.com/p/219046/Squaretalk-Matrix/) Starting price $25.00 Per User, Per Month Highest and lowest rated features - Call Monitoring5.0 - Predictive Dialer4.7 - Lead Management4.5 - Call Center Management5.0 - Call Recording5.0 - Call Routing5.0 - Call Scheduling5.0 - Campaign Management5.0 #### Selected review snippet Verified Reviewer Computer Software, 201-500 employees > "From its intuitive interface to it's impeccable call quality, Squaretalk has exceeded our expectations in every aspect." May 9, 2024 Ease of use 4.8 (115) #### Selected review snippet B Brajesh M. Program Development, 11-50 employees > "By automating the dialing processes, Squaretalk has significantly improved agent productivity and important mentrics like answer rates, talk time, and conversions." March 5, 2025 Most popular Integrations Salesforce Sales Cloud 4.4 WhatsApp 4.7 Zoho CRM 5.0 HubSpot CRM 4.5 Zendesk Suite 4.4 Freshdesk 5.0 Squaretalk connects with 7+ software tools[See all integrations](https://www.capterra.com/p/219046/Squaretalk-Matrix/#integrations) #### Selected review snippet Verified Reviewer Internet, 501-1,000 employees > "I like that you can integrate it with the current programs you have." June 7, 2022 --- Page 1 of 4 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (141) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Reporting Call Routing Call Scheduling Call Transfer Campaign Management Campaign Specific Caller ID Computer Telephony Integration Contact Management FCC Compliance FTC Compliance Generative AI Interaction Tracking Lead Management List Management Predictive Dialer Real-Time Reporting Reporting/Analytics Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Call Center Software](https://www.capterra.com/call-center-software/)[Call Recording Software](https://www.capterra.com/call-recording-software/)[Inside Sales Software](https://www.capterra.com/inside-sales-software/) I'm looking for Predictive Dialer Software that is: [Free](https://www.capterra.com/predictive-dialer-software/s/free/)