# 2026 Capterra Shortlist for Predictive Dialer | Capterra > Discover the highest-rated & most popular Predictive Dialer Software of 2026. Make Capterra Shortlist your first stop when searching for software. Source: https://www.capterra.com/predictive-dialer-software/shortlist --- # 2026 Capterra Shortlist for Predictive Dialer - [All Products](https://www.capterra.com/predictive-dialer-software/) - [Capterra Shortlist](https://www.capterra.com/predictive-dialer-software/shortlist/) [How it was made](#methodology) ## / Get to a better list with verified ratings & reviews Capterra Shortlist charts the highest-rated and most popularsoftware products. Explore, save your progress, and share with colleagues. Want to learn more? [Read Full Scoring Methodology](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology) [ ](https://www.capterra.com/p/169627/RingOver/) ## [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (862)](https://www.capterra.com/p/169627/RingOver/reviews/)[View all reviews](https://www.capterra.com/p/169627/RingOver/reviews/) [](https://www.capterra.com/p/169627/RingOver/) Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools. Overall Score 92/100 Popularity: 43/50 Ratings: 49/50 Review Breakdown Ease of Use 4.8 Customer Service 4.6 Features 4.6 Value for Money 4.5 Paid plans start at $29.00Per Month Free Trial Free Version Category Features 14/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/234575/Amazon-Connect/) ## [Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/) [4.5 (92)](https://www.capterra.com/p/234575/Amazon-Connect/reviews/)[View all reviews](https://www.capterra.com/p/234575/Amazon-Connect/reviews/) [](https://www.capterra.com/p/234575/Amazon-Connect/) Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels. Overall Score 85/100 Popularity: 38/50 Ratings: 47/50 Review Breakdown Ease of Use 4.5 Customer Service 4.4 Features 4.4 Value for Money 4.3 Paid plans start at Not provided by the vendor Category Features 13/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) ## [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [4.5 (386)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)[View all reviews](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) [](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today. Overall Score 85/100 Popularity: 38/50 Ratings: 47/50 Review Breakdown Ease of Use 4.6 Customer Service 4.5 Features 4.5 Value for Money 4.5 Paid plans start at $90.00Per Month Free Trial Free Version Category Features 20/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/149279/CallHub/) ## [CallHub](https://www.capterra.com/p/149279/CallHub/) [4.4 (248)](https://www.capterra.com/p/149279/CallHub/reviews/)[View all reviews](https://www.capterra.com/p/149279/CallHub/reviews/) [](https://www.capterra.com/p/149279/CallHub/) Predictive dialer achieves 110 calls/hour, connecting only answered calls to agents with AMD, spam shield, and real-time analytics. Overall Score 84/100 Popularity: 38/50 Ratings: 46/50 Review Breakdown Ease of Use 4.4 Customer Service 4.2 Features 4.3 Value for Money 4.3 Paid plans start at Not provided by the vendor Category Features 16/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/149510/Call-Center-Software/) ## [CallTools](https://www.capterra.com/p/149510/Call-Center-Software/) [4.8 (155)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/)[View all reviews](https://www.capterra.com/p/149510/Call-Center-Software/reviews/) Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call now! Overall Score 83/100 Popularity: 34/50 Ratings: 49/50 Review Breakdown Ease of Use 4.7 Customer Service 4.8 Features 4.8 Value for Money 4.8 Paid plans start at Not provided by the vendor Category Features 20/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/132405/Five9/) ## [Five9](https://www.capterra.com/p/132405/Five9/) [4.2 (481)](https://www.capterra.com/p/132405/Five9/reviews/)[View all reviews](https://www.capterra.com/p/132405/Five9/reviews/) [](https://www.capterra.com/p/132405/Five9/) Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences. Overall Score 83/100 Popularity: 38/50 Ratings: 45/50 Review Breakdown Ease of Use 4.2 Customer Service 4.3 Features 4.1 Value for Money 4.0 Paid plans start at $159.00Per Month Free Trial Free Version Category Features 19/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/157853/JustCall/) ## [JustCall](https://www.capterra.com/p/157853/JustCall/) [4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/)[View all reviews](https://www.capterra.com/p/157853/JustCall/reviews/) [](https://www.capterra.com/p/157853/JustCall/) JustCall’s predictive dialer lets agents call 10 lines at once, skip voicemails, get real-time insights, and boost sales productivity. Overall Score 82/100 Popularity: 38/50 Ratings: 44/50 Review Breakdown Ease of Use 4.3 Customer Service 4.1 Features 4.1 Value for Money 4.1 Paid plans start at $29.00Per Month Free Trial Free Version Category Features 19/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/136728/Readymode/) ## [Readymode](https://www.capterra.com/p/136728/Readymode/) [4.6 (141)](https://www.capterra.com/p/136728/Readymode/reviews/)[View all reviews](https://www.capterra.com/p/136728/Readymode/reviews/) Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates. Overall Score 79/100 Popularity: 31/50 Ratings: 48/50 Review Breakdown Ease of Use 4.7 Customer Service 4.5 Features 4.6 Value for Money 4.5 Paid plans start at $199.00Per Month Free Trial Free Version Category Features 20/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) ## [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) [4.2 (254)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)[View all reviews](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) [](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) RingCX is an AI-powered contact center: simple to use and easy to deploy. Overall Score 77/100 Popularity: 33/50 Ratings: 44/50 Review Breakdown Ease of Use 4.3 Customer Service 4.2 Features 4.3 Value for Money 4.1 Paid plans start at $65.00Per Month Free Trial Free Version Category Features 16/22 REVIEW BREAKDOWN PRICING PROS & CONS Need a Little Help? Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes. [ ](https://www.capterra.com/p/141932/Ricochet/) ## [Ricochet360](https://www.capterra.com/p/141932/Ricochet/) [4.8 (82)](https://www.capterra.com/p/141932/Ricochet/reviews/)[View all reviews](https://www.capterra.com/p/141932/Ricochet/reviews/) Our products include: Auto Dialer, Cloud Phone System, Progressive Dialer, CRM & Lead Management, and Email & SMS Marketing Automation. Overall Score 76/100 Popularity: 27/50 Ratings: 49/50 Review Breakdown Ease of Use 4.7 Customer Service 4.8 Features 4.7 Value for Money 4.8 Paid plans start at $24.00Per Month Free Trial Free Version Category Features 19/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/29589/CallCenterNOW/) ## [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) [4.8 (315)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)[View all reviews](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) DialedIn's predictive dialer maximizes call center efficiency by auto-dialing multiple numbers and connecting only answered calls. Overall Score 74/100 Popularity: 24/50 Ratings: 50/50 Review Breakdown Ease of Use 4.8 Customer Service 4.8 Features 4.7 Value for Money 4.7 Paid plans start at $25.00Per Month Free Trial Free Version Category Features 20/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/115213/uContact/) ## [uContact](https://www.capterra.com/p/115213/uContact/) [4.5 (81)](https://www.capterra.com/p/115213/uContact/reviews/)[View all reviews](https://www.capterra.com/p/115213/uContact/reviews/) [](https://www.capterra.com/p/115213/uContact/) Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more!! Overall Score 73/100 Popularity: 25/50 Ratings: 48/50 Review Breakdown Ease of Use 4.5 Customer Service 4.7 Features 4.5 Value for Money 4.5 Paid plans start at $59.99Per Month Free Trial Free Version Category Features 18/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/179417/Genesys-Cloud/) ## [Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) [4.3 (262)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/)[View all reviews](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/) [](https://www.capterra.com/p/179417/Genesys-Cloud/) Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement Overall Score 72/100 Popularity: 28/50 Ratings: 44/50 Review Breakdown Ease of Use 4.4 Customer Service 4.0 Features 4.2 Value for Money 4.1 Paid plans start at $75.00Per Month Free Trial Free Version Category Features 21/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/219046/Squaretalk-Matrix/) ## [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/) [4.9 (101)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)[View all reviews](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) [](https://www.capterra.com/p/219046/Squaretalk-Matrix/) Cut downtime and unproductive calls, reach your ideal audience and make data-backed decisions with Squaretalk’s predictive dialer. Overall Score 72/100 Popularity: 23/50 Ratings: 49/50 Review Breakdown Ease of Use 4.9 Customer Service 4.9 Features 4.7 Value for Money 4.7 Paid plans start at $25.00Per Month Free Trial Free Version Category Features 21/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) ## [NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) [4.2 (581)](https://www.capterra.com/p/134775/inContact-Call-Center-Software/reviews/)[View all reviews](https://www.capterra.com/p/134775/inContact-Call-Center-Software/reviews/) [](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX. Overall Score 71/100 Popularity: 24/50 Ratings: 47/50 Review Breakdown Ease of Use 4.2 Customer Service 4.0 Features 4.1 Value for Money 4.1 Paid plans start at $71.00Per Month Free Trial Free Version Category Features 19/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/135636/Kixie-PowerCall/) ## [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/) [4.6 (293)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)[View all reviews](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) [](https://www.capterra.com/p/135636/Kixie-PowerCall/) Kixie is an AI-powered revenue communications platform that enhances calling and texting for optimal performance and efficiency. Overall Score 70/100 Popularity: 25/50 Ratings: 45/50 Review Breakdown Ease of Use 4.7 Customer Service 4.7 Features 4.6 Value for Money 4.6 Paid plans start at Not provided by the vendor Category Features 19/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/156136/HODUCC/) ## [HoduCC](https://www.capterra.com/p/156136/HODUCC/) [4.6 (95)](https://www.capterra.com/p/156136/HODUCC/reviews/)[View all reviews](https://www.capterra.com/p/156136/HODUCC/reviews/) [](https://www.capterra.com/p/156136/HODUCC/) Hodusoft Call Center Software has all the features to efficiently manage your Inbound, Outbound or a combination customer call center. Overall Score 64/100 Popularity: 17/50 Ratings: 47/50 Review Breakdown Ease of Use 4.6 Customer Service 4.5 Features 4.5 Value for Money 4.6 Paid plans start at $10.00Per Month Free Trial Free Version Category Features 18/22 REVIEW BREAKDOWN PRICING PROS & CONS [View All Predictive Dialer Software](https://www.capterra.com/predictive-dialer-software/) Most Popular Popularity Score Popular Highly Rated Ratings Score Highest Rated To ensure objectivity and avoid any bias, Capterra Shortlist mathematically combines two key dimensions: a ratings score and a popularity score. These two dimensions are combined to plot top products on the grid and create a total score for a stack-ranked list view—all independent of vendor influence. Date published:April 1, 2026