Arlington, VA — Capterra, an online service that connects buyers and sellers of business software, unveiled a new infographic today showcasing the Top 20 Most Popular Hospitality Property Management Software Solutions. Micros, Clerk, and Cenium were named the most popular software choices in the hospitality industry.
Hospitality Property Management Systems help hotel, motel, and resort managers coordinate everything from reservations and billing to marketing their property. Some systems even include functionality to track maintenance requests and housekeeping schedules for a full-picture view of what's going on across the entire facility.
"If you operate a hotel or venue, you know that the way things run behind-the-scenes will impact your guests' experience in the front-of-the-house. So, having a reliable property management system is just as important as having a concierge to greet guests when they walk in the front door," said Capterra CEO and President, Michael Ortner. "There are so many online channels for consumers to share their opinions about travel accommodations, but software can help you nip those problems in the bud before they turn into negative online reviews that could drive future customers away."
In order to determine this top 20 ranking, Capterra used its popularity index, which incorporates the number of customers, number of users, and social media presence for each of the hospitality vendors. The Hospitality Property Management Infographic is one in a series of 'Top 20' infographics by Capterra, following previous software rankings such as Electronic Medical Records (EMR), Marketing Automation, Learning Management Systems, and Field Service Management software, to name a few.
"The beauty of software is that it helps people to do their jobs better. And, if it's the right software, it makes their lives easier too," said Ortner. "If you're in the market for hospitality management software, the top 20 list could be a good place to start your search. But don't stop there; make sure to do your own due diligence to find the right software for your company."