Capterra Survey Reveals Risky Technology Decision-Making Among Small Businesses

Skepticism for AI, Chatbots, Digital Marketing and IoT Highest Among Trending Technologies

Media Contact:
Amanda Lombrana, Capterra Inc.

ARLINGTON, Va. - Capterra today released findings from its latest survey of more than 700 small and mid-size business leaders across vertical markets to understand how they manage technology investments, and the technologies they consider necessary for business now and in the future. The survey results highlight the strong appetite among SMB leaders to use the latest technology but with equal concern about making the right investment decision.

To read the full release, click here. The full survey results can be viewed in today’s accompanying blog.

About Capterra:  Capterra is the leading online resource for business software buyers. Founded in 1999, Capterra features validated user reviews and independent research across hundreds of software categories. From Accounting to Yoga Studio Management, Capterra covers it all. Each month, Capterra helps more than three million buyers find the right software. Capterra is a Gartner company. For more information, visit