Zoho Desk vs Forecast

Starting Price

$12.00/month/user

$24.00/month/user

Best For

Zoho Desk is most beneficial to customer-focused companies with passionate service teams and a large volume of frequent customer interactions. It scales to any size and fits many verticals.

Startups to enterprises who wishes to get predictability into their budgets and projects. Companies who want to get their co-located and distributed teams of any size more organized and productive.

Rating


4.5 / 5
(1594)
Read All Reviews

4.5 / 5
(46)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 499

Ease of Use


4.4 / 5


  • "I like the free account is so easy to use. This platform is great and offers a variety of services that a business owner needs."

  • "Ease of Use & Convenience. Any Non-IT Person can also configure and setup the entire tool."


4.3 / 5


  • "Responsive; very quick & easy to use. Insights adds value to project oversight & planning."

  • "It is really easy to use and to get the hang of it. After setting up a full project or using it for a month you can practically become an expert."

Customer Support


4.3 / 5


  • "This is an essential helpdesk software for organisations of all sizes. I have bee n using it for about a year and fairly happy with it."

  • "Made our more much more productive and customer support oriented."


4.7 / 5


Features & Functionality


4.4 / 5


  • "This software knows it all. The UI is very clean, the module is very useful."

  • "Support multiple communication channels. UI is very easy and enjoyable."


4.4 / 5


  • "Excellent UX, need some improvements on features."

  • "I like that I can get a quick overview of projects that I'm associated with. Being able to see where and how my time is spent is very handy."

Value for Money


4.5 / 5


  • "Great user chat that is easy to integrate on site. Also the price is really affordable."

  • "Really like Zoho and their offers, it's a good software for the money spent."


4.5 / 5


Product Features

  • check Collaboration
  • check Feedback Collection
  • check Idea Management
  • close Milestone Tracking
  • close Prioritization
  • close Product Roadmapping
  • close Release Management
  • close Requirements Management
  • close Resource Management
  • check Workflow Management
  • check Collaboration
  • check Feedback Collection
  • check Idea Management
  • check Milestone Tracking
  • check Prioritization
  • check Product Roadmapping
  • close Release Management
  • check Requirements Management
  • check Resource Management
  • check Workflow Management

Screenshots

View 5 screenshots 153423 thumb
View 5 screenshots 152176 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Forecast vs Zoho Desk

Zoho Desk vs Forecast

Share

share Share Your Comparison of Forecast vs Zoho Desk