FinancialForce Professional Services Automation (PSA) vs Autotask PSA

Starting Price

Not provided by vendor

$50.00/month/user

Best For

FinancialForce PSA is built for services teams of 50+ employees.

Web-based business management platform that enables small to medium IT businesses to manage and track project workflows, contracts, sales, inventory, client satisfaction, billing and other processes.

Rating


4.2 / 5
(48)
Read All Reviews

4.3 / 5
(70)
Read All Reviews

Ideal number of Users

10 - 1000+

1 - 499

Ease of Use


3.9 / 5


  • "Ease of use - all sales and account related material is in one place."

  • "Somewhat difficult to train Users on, due to the complexity of our requirements and instance. Easy to maintain, add and remove Users."


3.9 / 5


  • "Autotask has an intuitive UI and a good workflow that allows you to manage your tickets and keep track of your time easily in one place."

  • "An easy to use and well integrated solution for IT companies."

Customer Support


4.1 / 5



4.1 / 5


Features & Functionality


4 / 5


  • "Great PSA Software Built on Salesforce Platform."

  • "Robust app with tons of functionality, requires major investment."


4.2 / 5


  • "Great user interface and the functionality of this software is superior."

  • "I really like the interface in Autotask. It is clean and easy to navigate where I need to go."

Value for Money


4 / 5



3.9 / 5


Product Features

  • check Billing & Invoicing
  • check Client Portal
  • check Collaboration Tools
  • check CRM
  • close Document Management
  • check Portfolio Management
  • check Project Management
  • close Proposal Generation
  • close Quote Management
  • check Resource Management
  • check Time & Expense Tracking
  • check Billing & Invoicing
  • check Client Portal
  • check Collaboration Tools
  • check CRM
  • close Document Management
  • close Portfolio Management
  • check Project Management
  • check Proposal Generation
  • check Quote Management
  • check Resource Management
  • check Time & Expense Tracking

Screenshots

View 5 screenshots 82944 thumb
View 3 screenshots 175783 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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FinancialForce Professional Services Automation (PSA) vs Autotask PSA

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share Share Your Comparison of Autotask PSA vs FinancialForce Professional Services Automation (PSA)