FinancialForce Professional Services Automation (PSA) vs Bitrix24

Starting Price

Not provided by vendor

$39.00/month

Best For

FinancialForce PSA is built for services teams of 50+ employees.

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Rating


4.2 / 5
(48)
Read All Reviews

4 / 5
(394)
Read All Reviews

Ideal number of Users

10 - 1000+

50 - 1000+

Ease of Use


3.9 / 5


  • "Ease of use - all sales and account related material is in one place."

  • "Somewhat difficult to train Users on, due to the complexity of our requirements and instance. Easy to maintain, add and remove Users."


3.7 / 5


  • "Great way of communication among team. The interface and ease of use are wonderful and perfect."

  • "Its an easy to use set of solution with the best User interface and Reporting design,its suitable for SMEs."

Customer Support


4.1 / 5



3.9 / 5


  • "For business consultants like me, it is a great tool to recommend as well as offer it as a service to our clients, especially if their Customer Service department is not automated."

  • "The only thing I wish they did better was customer service - it is web driven and you cant call a number."

Features & Functionality


4 / 5


  • "Great PSA Software Built on Salesforce Platform."

  • "Robust app with tons of functionality, requires major investment."


4.1 / 5


  • "Really like the clean ad fresh interface- task are easy to prioritise and nice reporting available as standard."

  • "The flow of activities is intuitive, has a very clean interface, is a very good collaboration tool and project manager."

Value for Money


4 / 5



4.2 / 5


  • "The only good thing about this software is that you don't have to spend any money on it before you try it."

  • "It's all-encompassing nature and generous pricing plan make it attractive for start ups. Once you have started using it you are hooked."

Product Features

  • check Billing & Invoicing
  • check Client Portal
  • check Collaboration Tools
  • check CRM
  • close Document Management
  • check Portfolio Management
  • check Project Management
  • close Proposal Generation
  • close Quote Management
  • check Resource Management
  • check Time & Expense Tracking
  • check Billing & Invoicing
  • check Client Portal
  • check Collaboration Tools
  • check CRM
  • check Document Management
  • close Portfolio Management
  • check Project Management
  • check Proposal Generation
  • check Quote Management
  • check Resource Management
  • check Time & Expense Tracking

Screenshots

View 5 screenshots 82944 thumb
View 3 screenshots 96495 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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FinancialForce Professional Services Automation (PSA) vs Bitrix24

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