Bitrix24 vs ServiceDesk Plus MSP

Starting Price

$39.00/month

$1,445.00/year

Best For

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

ServiceDesk Plus MSP provides a comprehensive service desk to managed service providers with the ease of use SMBs need and the powerful features that enterprises demand to level-up their business.

Rating


4 / 5
(390)
Read All Reviews

4 / 5
(3)

Ideal number of Users

50 - 1000+

1 - 1000+

Ease of Use


3.7 / 5

4 / 5

Customer Support


3.9 / 5

3.7 / 5

Features & Functionality


4.1 / 5

3.7 / 5

Value for Money


4.2 / 5

4 / 5

Product Features

  • check Billing & Invoicing
  • check Client Portal
  • check Collaboration Tools
  • check CRM
  • check Document Management
  • close Portfolio Management
  • check Project Management
  • check Proposal Generation
  • check Quote Management
  • check Resource Management
  • check Time & Expense Tracking
  • close Billing & Invoicing
  • check Client Portal
  • close Collaboration Tools
  • close CRM
  • close Document Management
  • check Portfolio Management
  • close Project Management
  • check Proposal Generation
  • close Quote Management
  • close Resource Management
  • close Time & Expense Tracking

Screenshots

View 3 screenshots 96495 thumb
View 5 screenshots 90605 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Bitrix24 vs ServiceDesk Plus MSP

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