Accelo vs Bitrix24

Starting Price

$39.00/month/user

$39.00/month

Best For

Any professional service organization that serves clients and bills for time. Accelo streamlines all client service processes in one place, managing team schedules and projects.

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Rating


4.4 / 5
(129)
Read All Reviews

4 / 5
(392)
Read All Reviews

Ideal number of Users

1 - 1000+

50 - 1000+

Ease of Use


4.1 / 5


  • "Ease of use, completely customizable, thoughtful and useful features."

  • "Helps our team easily track time between projects. Design is easy to use and pleasant to look at."


3.7 / 5


  • "Great way of communication among team. The interface and ease of use are wonderful and perfect."

  • "Its an easy to use set of solution with the best User interface and Reporting design,its suitable for SMEs."

Customer Support


4.4 / 5


  • "Lots of features, great customer support, great for CRM and project management."

  • "Support team and onboarding experience is fantastic."


3.9 / 5


  • "For business consultants like me, it is a great tool to recommend as well as offer it as a service to our clients, especially if their Customer Service department is not automated."

  • "The only thing I wish they did better was customer service - it is web driven and you cant call a number."

Features & Functionality


4.4 / 5


  • "It feels like they care about their customers. They're super genuine people."

  • "Being able to quickly reference old notes and tickets is critical to resolving issues and looking professional. The timers are immensely useful."


4.1 / 5


  • "Really like the clean ad fresh interface- task are easy to prioritise and nice reporting available as standard."

  • "The flow of activities is intuitive, has a very clean interface, is a very good collaboration tool and project manager."

Value for Money


4.3 / 5


  • "The price and the functionality is great. Very easy to start using."

  • "Great to create projects, managed services agreements, invoicing, cost models, quotations."


4.2 / 5


  • "The only good thing about this software is that you don't have to spend any money on it before you try it."

  • "It's all-encompassing nature and generous pricing plan make it attractive for start ups. Once you have started using it you are hooked."

Product Features

  • check Billing & Invoicing
  • check Client Portal
  • check Collaboration Tools
  • check CRM
  • check Document Management
  • check Portfolio Management
  • check Project Management
  • check Proposal Generation
  • check Quote Management
  • check Resource Management
  • check Time & Expense Tracking
  • check Billing & Invoicing
  • check Client Portal
  • check Collaboration Tools
  • check CRM
  • check Document Management
  • close Portfolio Management
  • check Project Management
  • check Proposal Generation
  • check Quote Management
  • check Resource Management
  • check Time & Expense Tracking

Screenshots

View 5 screenshots 31431 thumb
View 3 screenshots 96495 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Accelo vs Bitrix24

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