Zoho Desk vs Avaza

Starting Price

$12.00/month/user

$9.95/month

Best For

Zoho Desk is most beneficial to customer-focused companies with passionate service teams and a large volume of frequent customer interactions. It scales to any size and fits many verticals.

Avaza is used by all manner of small and medium-sized client-focused businesses. It's perfect for managing internal & customer-facing projects, tracking timesheets & expenses, quoting & invoicing

Rating


4.5 / 5
(1589)
Read All Reviews

4.6 / 5
(291)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.4 / 5


  • "I like the free account is so easy to use. This platform is great and offers a variety of services that a business owner needs."

  • "Ease of Use & Convenience. Any Non-IT Person can also configure and setup the entire tool."


4.5 / 5


  • "It's easy to use, fun to learn, and Visually and financially helpful. Helps to stay on tasks, and produce the products on time."

  • "Easy to use and set up, so you can get up and running quickly with your projects. Customer support is awesome."

Customer Support


4.3 / 5


  • "This is an essential helpdesk software for organisations of all sizes. I have bee n using it for about a year and fairly happy with it."

  • "Made our more much more productive and customer support oriented."


4.7 / 5


  • "Other software like Asana lack this feature to a great extent. I also love their customer support which is a great plus."

  • "Easy to use and reliable. Never glitchy and customer service responds immediately and fixes it within a good timeframe."

Features & Functionality


4.4 / 5


  • "This software knows it all. The UI is very clean, the module is very useful."

  • "Support multiple communication channels. UI is very easy and enjoyable."


4.4 / 5


  • "Avaza's greatest strength is its web interface which is simple and elegant, and easy to navigate."

  • "Surprisingly Good Integration with QuickBooks Online via Zapier. Constant Improvement and taking requests on new functionality."

Value for Money


4.5 / 5


  • "Great user chat that is easy to integrate on site. Also the price is really affordable."

  • "Really like Zoho and their offers, it's a good software for the money spent."


4.6 / 5


  • "Tons of great reports, and you can pre-configure them for your eficiency. Great price for what all I get out of it."

  • "Tons of great reports, and you can pre-configure them for your eficiency. Reasonable price for what all I get out of it."

Product Features

  • check Billing & Invoicing
  • check Client Portal
  • check Collaboration Tools
  • check CRM
  • check Document Management
  • check Portfolio Management
  • check Project Management
  • close Proposal Generation
  • check Quote Management
  • check Resource Management
  • check Time & Expense Tracking
  • check Billing & Invoicing
  • check Client Portal
  • check Collaboration Tools
  • close CRM
  • check Document Management
  • check Portfolio Management
  • check Project Management
  • check Proposal Generation
  • check Quote Management
  • check Resource Management
  • check Time & Expense Tracking

Screenshots

View 5 screenshots 153423 thumb
View 5 screenshots 127270 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Zoho Desk vs Avaza

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