Starting Price

Best For

Zoho Desk is most beneficial to customer-focused companies with passionate service teams and a large volume of frequent customer interactions. It scales to any size and fits many verticals.

Avaza is used by all manner of small and medium-sized client-focused businesses. It's perfect for managing internal & customer-facing projects, tracking timesheets & expenses, quoting & invoicing

Rating

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use

• "I like the free account is so easy to use. This platform is great and offers a variety of services that a business owner needs."


• "Ease of Use & Convenience. Any Non-IT Person can also configure and setup the entire tool."

• "It's easy to use, fun to learn, and Visually and financially helpful. Helps to stay on tasks, and produce the products on time."


• "Easy to use and set up, so you can get up and running quickly with your projects. Customer support is awesome."

Customer Support

• "This is an essential helpdesk software for organisations of all sizes. I have bee n using it for about a year and fairly happy with it."


• "Made our more much more productive and customer support oriented."

• "Other software like Asana lack this feature to a great extent. I also love their customer support which is a great plus."


• "Easy to use and reliable. Never glitchy and customer service responds immediately and fixes it within a good timeframe."

Features & Functionality

• "This software knows it all. The UI is very clean, the module is very useful."


• "Support multiple communication channels. UI is very easy and enjoyable."

• "Avaza's greatest strength is its web interface which is simple and elegant, and easy to navigate."


• "Surprisingly Good Integration with QuickBooks Online via Zapier. Constant Improvement and taking requests on new functionality."

Value for Money

• "Great user chat that is easy to integrate on site. Also the price is really affordable."


• "Really like Zoho and their offers, it's a good software for the money spent."

• "Tons of great reports, and you can pre-configure them for your eficiency. Great price for what all I get out of it."


• "Tons of great reports, and you can pre-configure them for your eficiency. Reasonable price for what all I get out of it."

Product Features

• check Billing & Invoicing
• check Client Portal
• check Collaboration Tools
• check CRM
• check Document Management
• check Portfolio Management
• check Project Management
• close Proposal Generation
• check Quote Management
• check Resource Management
• check Time & Expense Tracking

• check Billing & Invoicing
• check Client Portal
• check Collaboration Tools
• close CRM
• check Document Management
• check Portfolio Management
• check Project Management
• check Proposal Generation
• check Quote Management
• check Resource Management
• check Time & Expense Tracking

Screenshots

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

• 24/7 (Live Rep)
• Business Hours
• Online

• 24/7 (Live Rep)
• Business Hours
• Online

Training

• close In Person
• check Live Online
• check Webinars
• check Documentation

• close In Person
• check Live Online
• close Webinars
• check Documentation