Forecast vs NetHelpDesk

Starting Price

$24.00/month/user

$25.00/month/user

Best For

Startups to enterprises who wishes to get predictability into their budgets and projects. Companies who want to get their co-located and distributed teams of any size more organized and productive.

Ideally suited to companies looking for a mid-market ITIL aligned service desk solution.

Rating


4.5 / 5
(46)
Read All Reviews

4.7 / 5
(36)
Read All Reviews

Ideal number of Users

1 - 499

2 - 1000+

Ease of Use


4.3 / 5


  • "Responsive; very quick & easy to use. Insights adds value to project oversight & planning."

  • "It is really easy to use and to get the hang of it. After setting up a full project or using it for a month you can practically become an expert."


4.4 / 5


Customer Support


4.7 / 5



4.8 / 5


  • "Any issues we had were soon resolved by their support team. I would recommend this to anyone who needs a robust helpdesk system."

  • "The staff at NetHelpDesk are extremely pleasant to deal. They all know their stuff and treat you as if you're their only customer."

Features & Functionality


4.4 / 5


  • "Excellent UX, need some improvements on features."

  • "I like that I can get a quick overview of projects that I'm associated with. Being able to see where and how my time is spent is very handy."


4.7 / 5


  • "The simplicity of the application is also incredible and actually improves the user and admin experience tenfold."

  • "Our agents find the NetHelpDesk system easier, faster and more intuitive than the solution we previously used."

Value for Money


4.5 / 5



4.6 / 5


Product Features

  • check Billing & Invoicing
  • check Client Portal
  • check Collaboration Tools
  • close CRM
  • check Document Management
  • check Portfolio Management
  • check Project Management
  • close Proposal Generation
  • close Quote Management
  • check Resource Management
  • check Time & Expense Tracking
  • check Billing & Invoicing
  • check Client Portal
  • check Collaboration Tools
  • check CRM
  • check Document Management
  • check Portfolio Management
  • check Project Management
  • check Proposal Generation
  • check Quote Management
  • check Resource Management
  • check Time & Expense Tracking

Screenshots

View 5 screenshots 152176 thumb
View 5 screenshots 129057 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of NetHelpDesk vs Forecast

Forecast vs NetHelpDesk

Share

share Share Your Comparison of NetHelpDesk vs Forecast