monday.com vs ConnectWise Manage

Starting Price

$8.00/month/user

Not provided by vendor

Best For

A multitude of teams, big, small, and cross-functional, in a variety of industries worldwide. Its intuitive interface and customization capabilities makes it suitable for any project and business.

Made for companies that sell, service, and support technology - from managed service providers to managed print, VOIP, and VARs.

Product Features

  • close Billing & Invoicing
  • check Client Portal
  • check Collaboration Tools
  • check CRM
  • check Document Management
  • check Portfolio Management
  • check Project Management
  • close Proposal Generation
  • check Quote Management
  • check Resource Management
  • check Time & Expense Tracking
  • check Billing & Invoicing
  • check Client Portal
  • close Collaboration Tools
  • check CRM
  • check Document Management
  • close Portfolio Management
  • check Project Management
  • close Proposal Generation
  • check Quote Management
  • check Resource Management
  • check Time & Expense Tracking

Rating


4.6 / 5
(1946)
Read All Reviews

4.1 / 5
(174)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 499

Ease of Use


4.6 / 5


  • "Great, very useful and very clever bit of software. Really good to manage your project / team, find it easy to use and very helpful."

  • "It was so easy to use, that i recommended that my church share a board for our projects on my account, and they instantly fell in love."


3.6 / 5


  • "The ease of use and ability to locate the data you're looking for quickly is great. It's been a great tool for us."

  • "Some parts are a little clunky but over all the best I have used. The chat option is very good to have as well."

Customer Support


4.7 / 5


  • "Their Knowledge Base is vast, and the customer service is also great."

  • "We can stay organized and focussed on the details while seeing the overall picture. Thanks for your customer service and support."


4 / 5


  • "Complete solution for Managed Service Providers. Great product for tracking your billable time and help desk tickets."

  • "Specific for the MSP industry. Connectwise is also very community driven, so that helps a lot with learning to leverage the software better."

Features & Functionality


4.4 / 5


  • "Monday is super fun to use, the interface is super fresh and it has a fresh perspective on how projects can be managed."

  • "Interface, friendly with the user, and the people in the back supporting the customer is great, friendly and replies fast."


4.2 / 5


  • "This program is very easy to navigate and find information that you need to successfully manage your business contact information and orders."

  • "I am able to quickly and easily adjust my day with the team. The scheduling aspect of the app is amazing."

Value for Money


4.4 / 5


  • "Clarity, simple and enjoyable to use - commercially practical - worth the investment of both time and money."

  • "I am fairly happy - it still does not do everything I want ... but nothing else at this price point does either."


3.9 / 5


  • "It tracks time, tickets, staffing/resources all in one roof. It has great job costing and integrates well with lots of other software."

  • "Ve used other much more expensive management platforms in the past, and they cost a lot more and had less features. Connectwise does a ton, and I would highly recommend it for any IT service provider."

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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monday.com vs ConnectWise Manage

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