Unanet vs SolarWinds RMM

Starting Price

$100.00/month

Not provided by vendor

Best For

Professional services and project-based organizations.

The SolarWinds® RMM platform is built for both managed service providers and in-house IT professionals who manage complex IT environments-whether on-site or remotely.

Rating


4.4 / 5
(51)
Read All Reviews

4.4 / 5
(56)
Read All Reviews

Ideal number of Users

10 - 1000+

1 - 1000+

Ease of Use


4.3 / 5


  • "This is very good product and was helpful to me. Initially it was little difficult to get user-friendly, but eventually, i got used to it."

  • "Unanet is very intuitive relative to other ERP/project control/accounting software solutions that I have used in the past."


4.3 / 5


Customer Support


4.5 / 5


  • "Customer support - timely, available. Functionality - good standard reports."

  • "Availability and uptime near 100% (hosted). Excellent customer support (including complex reporting, exports, etc)."


4.2 / 5


Features & Functionality


4.3 / 5


  • "A lot of out of the box functionality which is good on the wallet. Plenty of built-in reports so the need to customize is lessened."

  • "However, unlike most systems, Unanet is built to allow access to just about every department in an organization with its role based capabilities."


4.4 / 5


Value for Money


4.4 / 5


  • "Service line managers have better control over who is working on what, so they can better manage budgets, staff, and delivery schedules."

  • "Consistently get invoices approved by DCAA in less than 5 days, and got our incurred cost proposal accepted without an audit as "low risk."


4.3 / 5


  • "You can easily charge enough per PC to make the RMM cost small change. They offer month-to-month billing, which is great for small startups."

  • "I can't comment on their phone support, as I only used it once or twice. I thought the pricing was quite fair."

Product Features

  • check Billing & Invoicing
  • close Client Portal
  • check Collaboration Tools
  • check CRM
  • check Document Management
  • check Portfolio Management
  • check Project Management
  • close Proposal Generation
  • close Quote Management
  • check Resource Management
  • check Time & Expense Tracking
  • check Billing & Invoicing
  • check Client Portal
  • check Collaboration Tools
  • close CRM
  • close Document Management
  • check Portfolio Management
  • check Project Management
  • close Proposal Generation
  • close Quote Management
  • check Resource Management
  • check Time & Expense Tracking

Screenshots

View 4 screenshots 1196 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Unanet vs SolarWinds RMM

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