monday.com vs Zoho Desk

Starting Price

$8.00/month/user

$12.00/month/user

Best For

A multitude of teams, big, small, and cross-functional, in a variety of industries worldwide. Its intuitive interface and customization capabilities makes it suitable for any project and business.

Zoho Desk is most beneficial to customer-focused companies with passionate service teams and a large volume of frequent customer interactions. It scales to any size and fits many verticals.

Rating


4.6 / 5
(1946)
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4.5 / 5
(1593)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


4.6 / 5


  • "Great, very useful and very clever bit of software. Really good to manage your project / team, find it easy to use and very helpful."

  • "It was so easy to use, that i recommended that my church share a board for our projects on my account, and they instantly fell in love."


4.4 / 5


  • "I like the free account is so easy to use. This platform is great and offers a variety of services that a business owner needs."

  • "Ease of Use & Convenience. Any Non-IT Person can also configure and setup the entire tool."

Customer Support


4.7 / 5


  • "Their Knowledge Base is vast, and the customer service is also great."

  • "We can stay organized and focussed on the details while seeing the overall picture. Thanks for your customer service and support."


4.3 / 5


  • "This is an essential helpdesk software for organisations of all sizes. I have bee n using it for about a year and fairly happy with it."

  • "Made our more much more productive and customer support oriented."

Features & Functionality


4.4 / 5


  • "Monday is super fun to use, the interface is super fresh and it has a fresh perspective on how projects can be managed."

  • "Interface, friendly with the user, and the people in the back supporting the customer is great, friendly and replies fast."


4.4 / 5


  • "This software knows it all. The UI is very clean, the module is very useful."

  • "Support multiple communication channels. UI is very easy and enjoyable."

Value for Money


4.4 / 5


  • "Clarity, simple and enjoyable to use - commercially practical - worth the investment of both time and money."

  • "I am fairly happy - it still does not do everything I want ... but nothing else at this price point does either."


4.5 / 5


  • "Great user chat that is easy to integrate on site. Also the price is really affordable."

  • "Really like Zoho and their offers, it's a good software for the money spent."

Product Features

  • close Billing & Invoicing
  • check Client Portal
  • check Collaboration Tools
  • check CRM
  • check Document Management
  • check Portfolio Management
  • check Project Management
  • close Proposal Generation
  • check Quote Management
  • check Resource Management
  • check Time & Expense Tracking
  • check Billing & Invoicing
  • check Client Portal
  • check Collaboration Tools
  • check CRM
  • check Document Management
  • check Portfolio Management
  • check Project Management
  • close Proposal Generation
  • check Quote Management
  • check Resource Management
  • check Time & Expense Tracking

Screenshots

View 5 screenshots 149330 thumb
View 5 screenshots 153423 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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monday.com vs Zoho Desk

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