Freshdesk vs YouTrack

Best For

Who Uses This Software?

SMBs and enterprises worldwide can use Freshdesk to provide remarkable, world-class customer service.

Designed with great attention to detail, YouTrack will help every member of your development team save lots of time on issue and project tracking.

Target Customer Size (Users)

2 - 999

2 - 1000+

Pricing

Starting Price

$19.00/month/user

$20.00/month

Free Trial

Yes Yes

Free Version

Yes Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Portfolio Management
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Portfolio Management
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies

Screenshots

View 2 screenshots 12448 thumb
View 5 screenshots 62218 thumb

Ratings

Overall


4.5 / 5
(1320)

4.5 / 5
(20)

Ease of Use


4.5 / 5

4 / 5

Customer Service


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of YouTrack vs Freshdesk


Freshdesk vs YouTrack

Best For

Who Uses This Software?

SMBs and enterprises worldwide can use Freshdesk to provide remarkable, world-class customer service.

Designed with great attention to detail, YouTrack will help every member of your development team save lots of time on issue and project tracking.

Target Customer Size (Users)

2 - 999

2 - 1000+

Pricing

Starting Price

$19.00/month/user

$20.00/month

Free Trial

Yes Yes

Free Version

Yes Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Portfolio Management
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Portfolio Management
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies

Ratings

Overall


4.5 / 5
(1320)

4.5 / 5
(20)

Ease of Use


4.5 / 5

4 / 5

Customer Service


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of YouTrack vs Freshdesk