JIRA vs ServiceDesk Plus

Awards

Starting Price

$10.00/month

$120.00/year/user

Best For

Jira Software is trusted by agile teams looking to capture & organize issues, assign work & track team activity. The software is designed so Scrum, Kanban, & hybrid models are all successful.

Our software offers the ease of use SMBs need and the powerful features the largest enterprises demand. More than 100,000 companies around the world trust our product to manage their IT services.

Rating


4.5 / 5
(7435)


4.5 / 5
(132)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4 / 5

4 / 5

Customer Support


4 / 5

4 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4 / 5

4 / 5

Product Features

  • check Agile Methodologies
  • close Budget Management
  • close Client Portal
  • check Collaboration Tools
  • close Cost-to-Completion Tracking
  • close Customizable Templates
  • check Gantt Charts
  • close Idea Management
  • check Kanban Board
  • check Milestone Tracking
  • check Portfolio Management
  • close Resource Management
  • close Time & Expense Tracking
  • check Traditional Methodologies
  • close Agile Methodologies
  • close Budget Management
  • close Client Portal
  • check Collaboration Tools
  • close Cost-to-Completion Tracking
  • close Customizable Templates
  • check Gantt Charts
  • close Idea Management
  • close Kanban Board
  • check Milestone Tracking
  • check Portfolio Management
  • check Resource Management
  • check Time & Expense Tracking
  • close Traditional Methodologies

Screenshots

View 5 screenshots 139612 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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JIRA vs ServiceDesk Plus

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