Smartsheet vs Tracked for Basecamp


Starting Price



Best For

Smartsheet's intuitive online project management app is used broadly across organizations to track and manage diverse types of work for teams large and small, from enterprise companies to SMB's.

Any Basecamp user looking to add labels or kanban boards to their projects.


4.4 / 5
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4.3 / 5
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Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use

4.3 / 5

  • "Its pretty easy to use, I do like the ease of scheduling. I like that you can share the software and everyone is able to see it."

  • "It helps us to become more efficient and creative. It is easy to use and has become a useful product for collaboration."

4.3 / 5

  • "The best part about this software is, of course, the board. It's easy to use and provides a great, quick visual of ticket progress."

  • "Great product, easy to use and very affordable price. The addition of the 'My Kanban' option was great."

Customer Support

4.3 / 5

  • "Great project and work management system. Great customer service/technical support."

  • "Professional customer service. Easy to get ( tech savvy) people to use."

4.4 / 5

  • "Great Product, Great Concept, Exceptional Customer Service."

  • "Easy to use, tracking information is easy, adding projects and putting time in. Haven't used the customer service yet."

Features & Functionality

4.2 / 5

  • "It's web-based which is great. The help videos are good and make for a quick launch."

  • "It loosely emulates a good UI like Trello or Monday. In order to optimize that, you do have to be careful when sheet planning."

4 / 5

  • "What I like most about the tracked software is that I can visually see my to-do's, which helps me accomplish my goals."

  • "Customer service is great, very responsive, quick fixes to issues. Love the labels and the Kanban boards."

Value for Money

4.3 / 5

  • "Easy to share with other people and collaborate, while keeping the cost at a minimum. Nice Excel like interface with very fast learning curve."

  • "Great job tracking skills/abilities, project management, and cost effectiveness."

4.4 / 5

Product Features

  • check Agile Methodologies
  • check Budget Management
  • check Client Portal
  • check Collaboration Tools
  • check Cost-to-Completion Tracking
  • check Customizable Templates
  • check Gantt Charts
  • check Idea Management
  • check Kanban Board
  • check Milestone Tracking
  • check Portfolio Management
  • check Resource Management
  • check Time & Expense Tracking
  • check Traditional Methodologies
  • close Agile Methodologies
  • close Budget Management
  • close Client Portal
  • close Collaboration Tools
  • close Cost-to-Completion Tracking
  • close Customizable Templates
  • close Gantt Charts
  • close Idea Management
  • check Kanban Board
  • close Milestone Tracking
  • close Portfolio Management
  • close Resource Management
  • close Time & Expense Tracking
  • close Traditional Methodologies


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  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online


  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation

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Smartsheet vs Tracked for Basecamp


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