monday.com vs Cherwell Software

Starting Price

$8.00/month/user

$150.00/month

Best For

A multitude of teams, big, small, and cross-functional, in a variety of industries worldwide. Its intuitive interface and customization capabilities makes it suitable for any project and business.

Service Desk professionals who require a fully-integrated system- one that is easily customized - automating ITIL and custom workflows. Perfect for companies supporting 1,000+ end-users.

Rating


4.7 / 5
(1905)
Read All Reviews

4.4 / 5
(145)
Read All Reviews

Ideal number of Users

2 - 1000+

10 - 1000+

Ease of Use


4.6 / 5


  • "Great, very useful and very clever bit of software. Really good to manage your project / team, find it easy to use and very helpful."

  • "It was so easy to use, that i recommended that my church share a board for our projects on my account, and they instantly fell in love."


4.4 / 5


  • "The ease of use is what I like most about the tool."

  • "The flow to publish the articles makes sense. Very user friendly as far as the ability to configure the system."

Customer Support


4.7 / 5


  • "Their Knowledge Base is vast, and the customer service is also great."

  • "We can stay organized and focussed on the details while seeing the overall picture. Thanks for your customer service and support."


4.3 / 5


  • "Cherwell as a company is a user focused support network made up of great employees and a community of peers who are always willing to help."

  • "We use Cherwell as a ticketing system for the help desk as well as change management system. The user interface is challenging, to say the least."

Features & Functionality


4.4 / 5


  • "Interface, friendly with the user, and the people in the back supporting the customer is great, friendly and replies fast."

  • "Monday is super fun to use, the interface is super fresh and it has a fresh perspective on how projects can be managed."


4.4 / 5


  • "The beauty in Cherwell is the flexibility to build and shape it however you wish to support your infrastructure. Your service desk your way."

  • "The quick win in Change Management allowed us to tackle Problem and Incident with great momentum."

Value for Money


4.4 / 5


  • "Clarity, simple and enjoyable to use - commercially practical - worth the investment of both time and money."

  • "I am fairly happy - it still does not do everything I want ... but nothing else at this price point does either."


4.5 / 5


  • "Total Cost of Ownership is the best in the industry."

  • "The flexibility and ease of use. The licensing model is extremely flexible and makes sense in nearly every business case."

Product Features

  • check Budget Management
  • check Collaboration
  • check Dashboard
  • check Issue Management
  • check Milestone Tracking
  • check Portfolio Management
  • check Project Planning
  • check Requirements Management
  • check Resource Management
  • check Status Tracking
  • check Task Management
  • check Time & Expense Tracking
  • check Budget Management
  • check Collaboration
  • check Dashboard
  • check Issue Management
  • check Milestone Tracking
  • check Portfolio Management
  • check Project Planning
  • check Requirements Management
  • check Resource Management
  • check Status Tracking
  • check Task Management
  • check Time & Expense Tracking

Screenshots

View 5 screenshots 149330 thumb
View 1 screenshot 39084 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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monday.com vs Cherwell Software

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