Donesafe vs Usersnap

Starting Price

$49.00/month

$29.00/month

Best For

We serve companies of all sizes from sole trader to enterprise looking to move from paper, spreadsheets or clunky and disconnected tech solutions.

Usersnap is used by small tech startups, as well as large software companies (such as Facebook, Canva, and Microsoft). Our customers range from software companies (SaaS) to e-commerce and web agencies

Rating


4.9 / 5
(34)
Read All Reviews

4.8 / 5
(27)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.9 / 5


  • "In the cloud, configurability, easily adapted to our needs, ease of use, user-friendly for our team of all ages and IT skills."

  • "User friendly, completely adaptable to suit specific business requirements and extremely well priced."


4.7 / 5


Customer Support


4.7 / 5



4.9 / 5


Features & Functionality


4.8 / 5


  • "Flexibility to configure the system to meet our business requirements. Ability to create custom dashboards with the click of a button."

  • "The software is simple and intuitive to use and end-user focused."


4.5 / 5


  • "Great usability and inviting customer feedback widget."

  • "Usersnap is a tidy option for QA & UX reporting on websites but lacks features & competitive pricing."

Value for Money


4.9 / 5



4.4 / 5


Product Features

  • check Audit Management
  • check Complaint Management
  • check Compliance Management
  • check Corrective and Preventive Actions (CAPA)
  • check Defect Tracking
  • check Document Control
  • check Equipment Management
  • check ISO Standards Management
  • check Maintenance Management
  • check Risk Management
  • check Supplier Quality Control
  • check Training Management
  • close Audit Management
  • check Complaint Management
  • close Compliance Management
  • close Corrective and Preventive Actions (CAPA)
  • check Defect Tracking
  • close Document Control
  • close Equipment Management
  • close ISO Standards Management
  • close Maintenance Management
  • close Risk Management
  • check Supplier Quality Control
  • close Training Management

Screenshots

View 4 screenshots 174895 thumb
View 5 screenshots 194847 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Donesafe vs Usersnap

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