Keap

Pros

• Really a great tool for automations that can scale across multiple channels and online // offline. When it is running right, it's super effective.

• Infusionsoft is very supportive and helpful. I t was very helpful to build lists and maintain leads.

• We like it to be easy to manage the life cycles of our clients, and improve our relationships with them thanks to its integrated CRM tool. Your E-commerce management system is the best.

• The capabilities of this software are amazing. Once you have an understanding of how it works, then it can do amazing things for your business.

Cons

• Customer service is horrible. I wanted to cancel BEFORE my next billing and they said that I had to schedule a call before I could cancel which is ludicrous.

• You know that they suck when they have to change there name so they can try and rebrand themselves but at the end of the day they are still confusionsoft.

• The access to files and photos and emails is so limited and difficult and time wasting that I scream at it every time I use it. I hate this product and have for a while.

• The one problem with the software is that it is a beast of features and I can easily get lost in the minefield.