# Best Real Estate Property Management Software 2026 | Capterra

> Find the top Real Estate Property Management software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/real-estate-property-management-software

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# Best Real Estate Property Management Software

Last updated on March 27, 2026

How to find the right Real Estate Property Management Software?

Learn more from our team about Real Estate Property Management Software pricing features and benefits in our Real Estate Property Management Buyers Guide

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[Learn more](https://www.capterra.com/our-story/)

## What is real estate property management software and how do I choose the right one?

Researched by: [Amita Jain](https://www.capterra.com/resources/author/ajain/)and reviewed by: [Stacey Salyer](https://www.capterra.com/resources/author/stacey-salyer/)

Updated on March 27, 2026

[Real estate property management software](https://www.capterra.com/real-estate-property-management-software/) automates back office, financial, and operational tools for property managers.  

This software is used by property managers, property owners, and landlords, as well as investors to streamline tasks associated with property management, tenant administration, and financial reporting. 

Most of these software products are priced on a per-month or per-unit basis; per month typically ranges from $20 up to $85 for premium or advanced tools.

When acquiring this type of tool, in addition to evaluating price, users should also ask vendors the following questions:

_Is this tool suited to the number and type of properties my business manages?_

_Does this tool integrate well with our existing banking and accounting software?_

_Does this tool offer customizable lease templates?_

_Does this tool offer automated or AI-driven analytics features that can help me with application processing, financial reporting, or tenant communications?_ 

_What kind of onboarding support and ongoing training resources do you provide?_

For more information consult our [Real Estate Property Management Buyers Guide](#buyers-guide-content)

[4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

[Capterra Shortlist](https://www.capterra.com/real-estate-property-management-software/shortlist/)

Entrata empowers real estate owners and operators to manage entire portfolios with one login from one centralized dashboard. [Learn more about Entrata](https://www.capterra.com/p/20372/Entrata/)

Real Estate Property Management features reviewers most value

Billing & Invoicing

Credit Check

Document Management

Electronic Payments

Lease Management

Payment Processing

Rent Tracking

Tenant Portal

Work Order Management

80% recommend this product

[4.5 (2205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

[Capterra Shortlist](https://www.capterra.com/real-estate-property-management-software/shortlist/)

Get all-in-one real estate management software with more “all.” Accounting, leasing, mobile apps—there’s everything and then some. [Learn more about Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Real Estate Property Management features reviewers most value

Billing & Invoicing

Credit Check

Document Management

Electronic Payments

Lease Management

Payment Processing

Rent Tracking

Tenant Portal

Work Order Management

80% recommend this product

[4.5 (1888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

[Capterra Shortlist](https://www.capterra.com/real-estate-property-management-software/shortlist/)

AppFolio Property Manager is a software that streamlines operations and growth with accounting, marketing, and maintenance features. [Learn more about AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Real Estate Property Management features reviewers most value

Billing & Invoicing

Credit Check

Document Management

Electronic Payments

Lease Management

Payment Processing

Rent Tracking

Tenant Portal

Work Order Management

83% recommend this product

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors.

[4.2 (251)](https://www.capterra.com/p/33832/Yardi-Voyager/reviews/)

[Capterra Shortlist](https://www.capterra.com/real-estate-property-management-software/shortlist/)

Yardi solutions minimize risk and increase revenue across property management operations with a single, mobile-friendly system.​  [Learn more about Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/)

Real Estate Property Management features reviewers most value

Billing & Invoicing

Credit Check

Document Management

Electronic Payments

Lease Management

Payment Processing

Rent Tracking

Tenant Portal

Work Order Management

[4.0 (126)](https://www.capterra.com/p/183247/Real-Page/reviews/)

RealPage powers AI-driven property management for multifamily, student housing, HOAs, and commercial, serving 24M+ units worldwide. [Learn more about RealPage](https://www.capterra.com/p/183247/Real-Page/)

Real Estate Property Management features reviewers most value

Billing & Invoicing

Credit Check

Document Management

Electronic Payments

Lease Management

Payment Processing

Rent Tracking

Tenant Portal

Work Order Management

[4.6 (601)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

[Capterra Shortlist](https://www.capterra.com/real-estate-property-management-software/shortlist/)

Rent Manager property management software is for companies with over 100+ units that manage all varieties of properties. [Learn more about Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)

Real Estate Property Management features reviewers most value

Billing & Invoicing

Credit Check

Document Management

Electronic Payments

Lease Management

Payment Processing

Rent Tracking

Tenant Portal

Work Order Management

81% recommend this product

[4.2 (327)](https://www.capterra.com/p/164741/Yardi-Breeze/reviews/)

[Capterra Shortlist](https://www.capterra.com/real-estate-property-management-software/shortlist/)

Yardi Breeze is cloud-based property management software for residential, commercial, affordable housing, and self-storage properties. [Learn more about Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

Real Estate Property Management features reviewers most value

Billing & Invoicing

Credit Check

Document Management

Electronic Payments

Lease Management

Payment Processing

Rent Tracking

Tenant Portal

Work Order Management

[4.8 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

[Capterra Shortlist](https://www.capterra.com/real-estate-property-management-software/shortlist/)

DoorLoop is property management software built for speed and the smart choice for people who take growth seriously. [Learn more about DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)

Real Estate Property Management features reviewers most value

Billing & Invoicing

Credit Check

Document Management

Electronic Payments

Lease Management

Payment Processing

Rent Tracking

Tenant Portal

Work Order Management

96% recommend this product

[4.3 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

[Capterra Shortlist](https://www.capterra.com/real-estate-property-management-software/shortlist/)

Property management solution that enables landlords to manage rentals, collect payments, screen tenants, and automate tasks. [Learn more about TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)

Real Estate Property Management features reviewers most value

Billing & Invoicing

Credit Check

Document Management

Electronic Payments

Lease Management

Payment Processing

Rent Tracking

Tenant Portal

Work Order Management

[4.6 (601)](https://www.capterra.com/p/135182/ResMan/reviews/)

[Capterra Shortlist](https://www.capterra.com/real-estate-property-management-software/shortlist/)

ResMan is property management software for multifamily housing that helps managers work efficiently and enhance the renter experience. [Learn more about ResMan](https://www.capterra.com/p/135182/ResMan/)

Real Estate Property Management features reviewers most value

Billing & Invoicing

Credit Check

Document Management

Electronic Payments

Lease Management

Payment Processing

Rent Tracking

Tenant Portal

Work Order Management

86% recommend this product

[4.3 (6)](https://www.capterra.com/p/166358/Schedule-My-Rent/#reviews)

Schedule My Rent is software for landlords to find tenants, screen applicants, collect rent, and manage rental properties effectively. [Learn more about Schedule My Rent](https://www.capterra.com/p/166358/Schedule-My-Rent/)

Real Estate Property Management features reviewers most value

Billing & Invoicing

Credit Check

Document Management

Electronic Payments

Lease Management

Payment Processing

Rent Tracking

Tenant Portal

Work Order Management

[4.6 (276)](https://www.capterra.com/p/181119/Avail/reviews/)

Avail, by Realtor.com, helps landlords find potential tenants, view their credit history, sign leases, and collect rent, all online! [Learn more about Avail](https://www.capterra.com/p/181119/Avail/)

Real Estate Property Management features reviewers most value

Billing & Invoicing

Credit Check

Document Management

Electronic Payments

Lease Management

Payment Processing

Rent Tracking

Tenant Portal

Work Order Management

85% recommend this product

[4.8 (222)](https://www.capterra.com/p/147198/Hemlane/reviews/)

[Capterra Shortlist](https://www.capterra.com/real-estate-property-management-software/shortlist/)

Manage your real estate investment properties from anywhere [Learn more about Hemlane](https://www.capterra.com/p/147198/Hemlane/)

Real Estate Property Management features reviewers most value

Billing & Invoicing

Credit Check

Document Management

Electronic Payments

Lease Management

Payment Processing

Rent Tracking

Tenant Portal

Work Order Management

94% recommend this product

[4.6 (17)](https://www.capterra.com/p/114888/Online-Property-Management-Software/reviews/)

Property management software that's actually enjoyable to use. Start simplifying rent - try RentPost free for 30 days! [Learn more about RentPost](https://www.capterra.com/p/114888/Online-Property-Management-Software/)

Real Estate Property Management features reviewers most value

Billing & Invoicing

Credit Check

Document Management

Electronic Payments

Lease Management

Payment Processing

Rent Tracking

Tenant Portal

Work Order Management

[4.3 (37)](https://www.capterra.com/p/265756/Lucernex/reviews/)

Accruent Lucernex is a comprehensive software solution used to manage and optimize the full real estate lifecycle. [Learn more about Lucernex](https://www.capterra.com/p/265756/Lucernex/)

Real Estate Property Management features reviewers most value

Billing & Invoicing

Credit Check

Document Management

Electronic Payments

Lease Management

Payment Processing

Rent Tracking

Tenant Portal

Work Order Management

[4.5 (120)](https://www.capterra.com/p/199707/RentRedi/reviews/)

[Capterra Shortlist](https://www.capterra.com/real-estate-property-management-software/shortlist/)

RentRedi is a property management software for landlords to collect rent, screen tenants, manage leases, and track rental finances. [Learn more about RentRedi](https://www.capterra.com/p/199707/RentRedi/)

Real Estate Property Management features reviewers most value

Billing & Invoicing

Credit Check

Document Management

Electronic Payments

Lease Management

Payment Processing

Rent Tracking

Tenant Portal

Work Order Management

[4.6 (179)](https://www.capterra.com/p/120753/Rentec-Direct/reviews/)

Rentec Direct is a cloud software offering landlords and property managers tools for managing properties, tenants, and accounting. [Learn more about Rentec Direct](https://www.capterra.com/p/120753/Rentec-Direct/)

Real Estate Property Management features reviewers most value

Billing & Invoicing

Credit Check

Document Management

Electronic Payments

Lease Management

Payment Processing

Rent Tracking

Tenant Portal

Work Order Management

88% recommend this product

[4.9 (499)](https://www.capterra.com/p/166893/Innago/reviews/)

[Capterra Shortlist](https://www.capterra.com/real-estate-property-management-software/shortlist/)

Cloud-based rental management software that helps small to mid-sized landlords collect rent, sign leases, and manage tenants. [Learn more about Innago](https://www.capterra.com/p/166893/Innago/)

Real Estate Property Management features reviewers most value

Billing & Invoicing

Credit Check

Document Management

Electronic Payments

Lease Management

Payment Processing

Rent Tracking

Tenant Portal

Work Order Management

94% recommend this product

[4.4 (10)](https://www.capterra.com/p/70410/Planon/reviews/)

An integrated platform that helps real estate and facility managers to increase operating efficiency through process automation. [Learn more about Planon](https://www.capterra.com/p/70410/Planon/)

Real Estate Property Management features reviewers most value

Billing & Invoicing

Credit Check

Document Management

Electronic Payments

Lease Management

Payment Processing

Rent Tracking

Tenant Portal

Work Order Management

[4.7 (21)](https://www.capterra.com/p/150001/Concierge-Plus/reviews/)

Software to manage your condo or HOA in the cloud. Amenity bookings, calendars, announcements, resident portal, parking, and more. [Learn more about Concierge Plus](https://www.capterra.com/p/150001/Concierge-Plus/)

Real Estate Property Management features reviewers most value

Billing & Invoicing

Credit Check

Document Management

Electronic Payments

Lease Management

Payment Processing

Rent Tracking

Tenant Portal

Work Order Management

[4.7 (29)](https://www.capterra.com/p/209514/Amenity-Boss/reviews/)

Manage amenity spaces with bookings, paid reservations, and smart key tags.  [Learn more about Amenity Boss](https://www.capterra.com/p/209514/Amenity-Boss/)

Real Estate Property Management features reviewers most value

Billing & Invoicing

Credit Check

Document Management

Electronic Payments

Lease Management

Payment Processing

Rent Tracking

Tenant Portal

Work Order Management

[4.8 (21)](https://www.capterra.com/p/230259/Onsite-HQ/#reviews)

Onsite combines survey completion, issue flagging, work orders, asset management and transparent reporting to provide better oversight. [Learn more about Onsite HQ](https://www.capterra.com/p/230259/Onsite-HQ/)

Real Estate Property Management features reviewers most value

Billing & Invoicing

Credit Check

Document Management

Electronic Payments

Lease Management

Payment Processing

Rent Tracking

Tenant Portal

Work Order Management

[4.0 (1)](https://www.capterra.com/p/10004227/DoorSpot/#reviews)

Smart property management solution to help you and your tenants. Spend more time improving your business, let us manage the details. [Learn more about DoorSpot](https://www.capterra.com/p/10004227/DoorSpot/)

Real Estate Property Management features reviewers most value

Billing & Invoicing

Credit Check

Document Management

Electronic Payments

Lease Management

Payment Processing

Rent Tracking

Tenant Portal

Work Order Management

[4.2 (91)](https://www.capterra.com/p/116971/Total-Management/reviews/)

Web based property management software. Complete multitasking, easy to use and affordable. [Learn more about Total Management](https://www.capterra.com/p/116971/Total-Management/)

Real Estate Property Management features reviewers most value

Billing & Invoicing

Credit Check

Document Management

Electronic Payments

Lease Management

Payment Processing

Rent Tracking

Tenant Portal

Work Order Management

[4.9 (10)](https://www.capterra.com/p/171545/Logitout/reviews/)

Logitout is a cloud based solution for managing & reporting movement of keys and more within your business. Log it. Track it. Love it. [Learn more about Logitout](https://www.capterra.com/p/171545/Logitout/)

Real Estate Property Management features reviewers most value

Billing & Invoicing

Credit Check

Document Management

Electronic Payments

Lease Management

Payment Processing

Rent Tracking

Tenant Portal

Work Order Management

Page 1 of 15

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Filter (358) Products:

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85% of professionals opt for a 30-day trial before the software purchase

Other subsciption plans:

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Key Features

All key features

Popular

We have selected the most important and critical features as defined by Capterra user reviews

[AI Copilot](https://www.capterra.com/real-estate-property-management-software/features/721-virtual-assistant/)

[Billing & Invoicing](https://www.capterra.com/real-estate-property-management-software/features/3035-billing-invoicing/)

[Communication Management](https://www.capterra.com/real-estate-property-management-software/features/1225-communication-management/)

[Contact Management](https://www.capterra.com/real-estate-property-management-software/features/3-contact-management/)

[Contract/License Management](https://www.capterra.com/real-estate-property-management-software/features/3979-contract-license-management/)

[Credit Check](https://www.capterra.com/real-estate-property-management-software/features/3882-credit-check/)

[Document Management](https://www.capterra.com/real-estate-property-management-software/features/2709-document-management/)

[Electronic Payments](https://www.capterra.com/real-estate-property-management-software/features/372-electronic-payments/)

[Generative AI](https://www.capterra.com/real-estate-property-management-software/features/2098-ai-content-creation/)

[Inspection Management](https://www.capterra.com/real-estate-property-management-software/features/1175-inspection-management/)

[Insurance Management](https://www.capterra.com/real-estate-property-management-software/features/2255-insurance-management/)

[Lease Management](https://www.capterra.com/real-estate-property-management-software/features/2566-lease-management/)

[Listing Management](https://www.capterra.com/real-estate-property-management-software/features/3594-listing-management/)

[Payment Processing](https://www.capterra.com/real-estate-property-management-software/features/2783-payment-processing/)

[Rent Tracking](https://www.capterra.com/real-estate-property-management-software/features/1851-rent-tracking/)

[Residential Properties](https://www.capterra.com/real-estate-property-management-software/features/583-residential-properties/)

[Task Management](https://www.capterra.com/real-estate-property-management-software/features/2131-task-management/)

[Tax Management](https://www.capterra.com/real-estate-property-management-software/features/3076-tax-management/)

[Tenant Portal](https://www.capterra.com/real-estate-property-management-software/features/3298-tenant-portal/)

[Vacancy Management](https://www.capterra.com/real-estate-property-management-software/features/1500-vacancy-management/)

[Work Order Management](https://www.capterra.com/real-estate-property-management-software/features/729-work-order-management/)

Deployment

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Desktop Linux

On-Premise Windows

On-Premise Linux

Desktop Chromebook

Mobile Android

Mobile iPhone

Mobile iPad

I'm looking for Real Estate Property Management Software that is:

[Free](https://www.capterra.com/real-estate-property-management-software/s/free/)

Table of Contents

-   [Essential real estate property management software buying information](#essential-real-estate-property-management-software-buying-information)
-   [What are the best real estate property management software systems?](#what-are-the-best-real-estate-property-management-software-systems)
-   [What is real estate property management software?](#what-is-real-estate-property-management-software)
-   [Real estate property management software pricing](#real-estate-property-management-software-pricing)
-   [Real estate property management software features](#real-estate-property-management-software-features)
-   [Top real estate property management software benefits identified by users](#top-real-estate-property-management-software-benefits-identified-by-users)
-   [Common challenges of real estate property management software identified by users](#common-challenges-of-real-estate-property-management-software-identified-by-users)
-   [What is real estate property management software used for?](#what-is-real-estate-property-management-software-used-for)
-   [Who uses real estate property management software?](#who-uses-real-estate-property-management-software)
-   [Common real estate property management software integrations](#common-real-estate-property-management-software-integrations)
-   [Recent trends in real estate property management software](#recent-trends-in-real-estate-property-management-software)
-   [Learn more about real estate property management software can help your business](#learn-more-about-real-estate-property-management-software-can-help-your-business)

## Essential real estate property management software buying information

[Real estate property management software](https://www.capterra.com/real-estate-property-management-software/) automates back office, financial, and operational tools for real estate property managers. These applications provide rental management software tools for apartments, rental housing, commercial property, mobile home parks, storage facilities, and property owner associations and enables users to track tenant information, vacancies, and leasing agreements. It enables reporting on revenue generation, operational costs, cash flow, budgeting, and forecasting. 

Real estate property management software is used by property managers, property owners and landlords, as well as investors to streamline tasks associated with property management, tenant administration, and financial reporting. Users manage residential properties, commercial properties, or community associations such as homeowners’ associations (HOAs).

“In real estate property management software, everything integrates with the multiple listing service's database, which keeps costs down compared to property management systems,”  explains Stacey Salyer\[[2](#sources)\], founder and owner of Property Management Strategist. “Those can be much more expensive due to piecemealing different systems.” 

Most real estate property management software products are priced on a per-month basis or per unit, per month. Entry-level pricing plans typically start at $20 and can go up to $85 per month for premium and advanced tools that are priced higher for additional features and functionality.\[[1](#sources)\]

First-time buyers should begin evaluating vendors with their budget, end users, and necessary integrations in mind. Before making your investment, be sure to ask vendors the following questions:

-   Is this tool suited to the number and type of properties my business manages?
    
-   Does this tool integrate well with our existing banking and accounting software?
    
-   Does this tool offer customizable lease templates?
    
-   Does this tool offer automated or AI-driven analytics features that can help me with application processing, financial reporting, or tenant communications? 
-   What kind of onboarding support and ongoing training resources do you provide?
    

## What are the best real estate property management software systems? 

[Capterra Shortlist](https://www.capterra.com/real-estate-property-management-software/shortlist/) identifies the top real estate property management systems based on a proprietary blend of user ratings and popularity, helping small businesses efficiently find the most effective real estate property management solution for their needs.\[[3](#sources)\] Here are the five most-reviewed products in our Capterra Shortlist for this category:

**Product**

**Overall score**

**Popularity score**

**Ratings score**

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

96/100

50/50

46/50

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)

94/100

44/50

50/50

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)

91/100

43/50

48/50

[ResMan](https://www.capterra.com/p/135182/ResMan/)

90/100

41/50

49/50

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

 86/100

41/50

45/50

These rankings are determined by combining verified user ratings and publicly available web search popularity data: 

-   **Ratings score:** Relative score of the software based on ratings given by users on Capterra, normalized for number and recency of reviews.
    
-   **Popularity score**: Relative popularity of software based on web search trends and products’ web presence.
    

## What is real estate property management software? 

Real estate property management software assists realtors in managing property-related operations, such as sales and purchase, maintenance, and accounting. It helps users list their properties on industry-leading websites and capture potential leads. The tool also automates a wide range of rental-specific tasks, including tenant screening and onboarding, rent collection, lease management, maintenance requests, repair requests, financial reporting, and communication with tenants. Using the tenant-screening feature, real estate managers can request a background check to access credit, criminal, and eviction history. Once an applicant is accepted or rejected, the tool sends an automatic notification to them with further instructions. 

Real estate property management software includes lease management capabilities that help property owners and managers ensure that they are complying with local, state, and federal laws related to rental properties. Some software solutions offer state-specific and lawyer-reviewed rental lease agreement templates, including all the necessary disclosures and attachments, which can be customized.

“Personally, I love the CRM feature that comes with the system I use,” says Salyer. It’s set up to automatically manage leads and contacts through drip campaigns. It sends automated texts and emails, which helps nurture leads without being intrusive. This saves me a lot of time and allows me to focus on clients when they're ready to move forward.”

Capterra covers 558 real estate property management solutions, and we published 3,583 reviews from real estate property management software users in the past year.\[[3](#sources)\]

## Real estate property management software pricing

Most real estate property management software products are priced on a per-month basis or per unit, per month. Entry-level pricing plans typically start at $20 and can go up to $85 per month for premium and advanced tools that are priced higher for additional features and functionality.

-   Entry level real estate property management software includes the core functionality of property databases, maintenance management, and financial management.
    
-   A premium or advanced product that’s priced higher typically includes additional features such as billing and invoicing, contract/license management, payment processing, and communication management.
    

Most (65%) of the real estate property management software buyers Capterra advisors spoke to in the last year are budgeting $50 to $100 per month.\[[5](#sources)\]

First-time buyers should be aware that: 

-   Implementation, integration, and customization are common upfront costs 
-   Maintenance and support are common recurring costs 

## Real estate property management software features

All real estate property management software includes features for tracking property details, managing financial activities, and managing maintenance work orders, equipment, and performance. Most software in this category also includes features for billing and invoicing, contract/license management, payment processing, and communication management.

“The main challenge is knowing what to buy, especially if you're new to the business,” says Salyer. “Some brokerages offer CRMs, while others don't, which can be confusing for new agents.”

“From day one, new agents should use their CRM feature, or invest in a CRM system,” Salyer continues. “It's crucial to understand that starting in real estate is like starting a new business, and investing in the right tools is essential.”

“I would also advise first-time buyers to look for software that allows easy contact uploads, has automation or AI features for managing leads, is accessible on the go, and ideally integrates with MLS documents.”

### Core real estate property management software features

-   **Property database:** Centralized database to track details of properties (including lease, tenant, and owner information). 78% of reviewers rate this feature as critical or highly important.
    
-   **Financial management:** Strategic planning, managing, tracking, and controlling the financial activities of an individual or organization. 76% rate this feature as critical or highly important.
    
-   **Maintenance management:** Planning and scheduling work orders to manage, maintain, and track the performance of assets and equipment. 

### Common real estate property management software features

-   **Rent tracking:** Track previous payments, the next due payment, and regularity in monthly rent collection from tenants. 92% rate this feature as critical or highly important.
    
-   **Payment processing:** Accept, record, and reconcile financial transactions. 84% rate this feature as critical or highly important.
    
-   **Tenant portal:** Dedicated portal for tenants to submit their queries or maintenance requests, pay rent, and interact with staff. 83% rate this feature as critical or highly important. 
-   **Lease management:** Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments. 77% rate this feature as critical or highly important.
    
-   **Billing and invoicing:** Create, manage, and send invoices or bills to customers. 
-   **Credit check:** Evaluate a person's creditworthiness and their ability to manage debt and make timely payments. 
-   **Document management:** Store, manage, and track all electronic documents in a centralized location. 
-   **Task management:** Create tasks, track progress status and completion percentage, and view any associated notes or comments. 
-   **Electronic payments:** Electronically collect payments for goods or services.
    

For buyers who are looking to manage long-term rentals, features such as **tenant screening** can be particularly valuable. These will help you find reliable renters by going through an applicant’s history and raising red flags upfront. According to [real estate investor](https://www.capterra.com/resources/property-management-tips/#:~:text=Becky%20Nova%2C%5B1%5D%20a%20U.S.%2Dbased%20real%20estate%20investor) Becky Nova, “Screening tenants help you find high-quality renters, which reduces the likelihood of late payments or early lease terminations. Plus, these services often don’t cost landlords anything—the applicants usually cover the fees for credit checks and background checks.”\[[6](#sources)\]

This kind of functionality is especially useful for reducing tenant turnover and ensuring a stable, long-term income stream. As Nova says, “Tenant screening is really the lifeline of what we do as landlords. It's our best defense against potential hassles later on." Click [here](https://www.capterra.com/resources/property-management-tips/) to learn more about how to use property management software to manage rentals effectively.

## Top real estate property management software benefits identified by users

**Streamline entire operations:** Users say having a variety of features built into one system adds day-to-day operational efficiency and reduces clutter. You can easily access all your important info securely from anywhere, on any device. This means less time shifting between different tools and more time focusing on growing your business.

_“The constant forward thinking and development helps keep all the unnecessary software plug-ins to a minimum. As a small business owner, having a "one stop shop" greatly improves the efficiency within our organization.”_

–Christopher P., CEO and managing director, real estate

**Decrease administration time:** The software helps users take care of daily tasks automatically. Things like rent collection, lease renewals, and maintenance requests are handled with minimal effort from managers. This frees up time for what matters—finding new properties or improving tenant relationships.

_“The automated nature of most areas of property management in the software makes me feel like I have a back office taking care of all the annoying and tedious work so I can relax and enjoy property ownership.”_

–Jeff R., property manager, real estate

**Retain high-quality tenants:** With built-in credit checks, you can easily find reliable renters. Plus, the tenant portal lets them voice issues and get resolutions quickly, building customer satisfaction and leading to fewer vacancies and steadier income. 

_“A major perk is the owner and tenant portals that your clients have 24/7 access to all their financials, rent payments, and maintenance needs.”_

–Heidi W., property manager, real estate

## Common challenges of real estate property management software identified by users

According to Capterra’s 2024 Tech Trends Survey, businesses that recently invested in property management software say their top business challenges include delivering quality customer service (32%),  managing projects efficiently and effectively (27%), managing remote or hybrid teams (20%), and streamlining processes and reducing overlapping technologies (16%).\[[7](#sources)\]

Real estate property management software addresses these challenges by providing a hub for communicating with staff and customers/tenants, managing maintenance requests, processing payments and other financial information, and storing important information about contracts and customers. 

Reviewers’ most frequently cited challenges with this software are related to payment and financial activities, including:

-   **Bank account management:** Reviewers have difficulty using the software to perform certain financial tasks, such as returning security deposits, issuing refunds, and collecting escrow funds. 
-   **Invoice management:** Reviewers say some property management software does not allow them to create recurring bills, charges fees for creating invoices, or does not offer an intuitive search function to look up specific invoices. 
-   **Payment processing:** Some reviewers mention that it takes longer than expected for the software to verify bank accounts and transfer payments from tenants. 

Before investing, ask vendors about their software’s financial functionality, and take advantage of trial periods and product demos to verify that the software meets your expectations for handling bank accounts, invoices, and payments. Software advisor at Capterra, Emma Mayes,\[[8](#sources)\] recommends multiple product demonstrations. She says, “Don’t settle after just one demonstration. Two, even three demos, are common among buyers who feel satisfied with their purchase.”

This approach will allow you to gain a full understanding of the software's capabilities and ensure it aligns with your needs. Click [here](https://www.capterra.com/resources/property-management-software-benefits/#challenges-of-using-property-management-software) to learn more about tips to overcome the challenges of purchasing and using a property management system.

## What is real estate property management software used for?

Analysis of our extensive real estate property management software reviews highlight the most common use cases:

-   **Streamline and automate property management workflows:** This software automates time-consuming tasks such as tracking lease renewal dates, receiving maintenance work orders, and tracking payments for residential and commercial rental properties. 
-   **Manage leases and contracts:** This software allows businesses to store and access lease information, create custom lease templates, and screen applicants. 
-   **Manage tenants:** This software provides communication and payment portals for tenants and stores important contact information so administrators, maintenance staff, and tenants can connect quickly and conveniently. 

Many real estate property management tools are designed to support specific industries or functionalities:

-   [Commercial real estate software](https://www.capterra.com/commercial-real-estate-software/)
    
-   [HOA software](https://www.capterra.com/hoa-software/)
    
-   [Hospitality property management software](https://www.capterra.com/hospitality-property-management-software/)
    
-   [Lease management software](https://www.capterra.com/lease-management-software/)
    
-   [Property management software](https://www.capterra.com/rental-property-management-software/)
    
-   [Real estate agency software](https://www.capterra.com/real-estate-agency-software/)
    
-   [Real estate CMA software](https://www.capterra.com/real-estate-cma-software/)
    
-   [Real estate CRM software](https://www.capterra.com/real-estate-crm-software/)
    
-   [Real estate transaction management software](https://www.capterra.com/real-estate-transaction-management-software/)
    
-   [Vacation rental software](https://www.capterra.com/vacation-rental-software/)
    

## Who uses real estate property management software?

Real estate property management software is used by property managers, landlords, and investors to manage residential and commercial properties. Some systems are geared toward specific types of properties, including:

-   Residential properties
    
-   Commercial properties
    
-   Hospitality properties and vacation rentals
    

Primary users of this software tend to be property owners, property managers, or office managers of real estate management companies. 

Among the software buyers who contacted Capterra about real estate property management software in the past year, 25% manage single-family residential properties, 22% manage multi-family properties or apartment buildings, 18% manage community associations including HOAs, 11% manage self-storage businesses, and 7% manage commercial properties. Other buyers manage student housing, vacation rentals, or industrial lease properties. 

## Common real estate property management software integrations

Users often integrate real estate property management software with their banking system, which automatically tracks rent payments, security deposits, and other financial transactions. They also often pair it with [accounting software](https://www.capterra.com/accounting-software/), to keep tabs on income and expenses, create financial reports easily, and prepare for tax season without any need for manual data entry. 

[Document management software](https://www.capterra.com/document-management-software/) is another popular integration, to store and organize leases, maintenance records, and other important documents digitally. This also creates a centralized database to help you find what you need in seconds.

For those managing vacation properties, integrating real estate property management software with [vacation rental platforms](https://www.capterra.com/vacation-rental-software/) to sync calendars, manage bookings, and keep track of guest communications becomes important. Some real estate managers also connect their software with [maintenance management tools](https://www.capterra.com/maintenance-management-software/) to track repair requests and schedule upkeep with the right contractors.

Most software buyers who contacted Capterra about real estate property management software in the past year were looking for an integrated suite to serve as an all-in-one tool. 

## Recent trends in real estate property management software

**Virtual visits enhance physical real estate transactions:** 3D virtual property tours allow customers to digitally test layouts, visualize spatial measurements, and understand details about property locations. These “phygital” experiences provide crucial information that guides purchase decisions, such as estimated management, utilities, and transport costs. In some cases, 3D virtual tours eliminate the need for the customer to visit the property in-person before purchasing or leasing.\[[9](#sources)\]

**AI and blockchain technology stand to revolutionize the commercial real estate market:** To combat costs related to high office vacancy rates and poorly-performing investment assets, corporate property managers are looking to monetize their data and break up physical assets into tradeable digital tokens.\[[10](#sources)\]

**Popularity of smart home tech:** Both landlords and renters are showing keen interest in properties equipped with cutting-edge home technologies. Our latest research at Capterra reveals that about [three-quarters (75%)](https://www.capterra.com/resources/boosting-tenant-experience-with-property-management-software/) of tenants would be more likely to sign a rental agreement if a property used high-tech features (such as keyless locks and security apps). This will raise the demand for software that can work well with smart home gadgets.\[[11](#sources)\]

## Learn more about real estate property management software can help your business

-   [5 Key Property Management Software Features](https://www.capterra.com/resources/key-property-management-software-features/)
    
-   [Property Management Software Pricing Report](https://www.capterra.com/resources/property-management-software-pricing-report/)
    
-   [7 Top-Rated Property Management Software](https://www.capterra.com/resources/top-rated-property-management-software/)
    
-   [4 Top-Rated Free Property Management Software](https://www.capterra.com/resources/top-free-property-management-software/)
    

Sources

1.  **Capterra software pricing data:** Only products with publicly available pricing information and qualified software products within the category, as of April 18, 2024, are included in the pricing analysis. [Read the complete methodology](https://www.capterra.com/resources/proprietary-data-research/#software-buyers-guides-methodology).
    
2.  [Stacey Salyer](https://www.linkedin.com/in/stacey-salyer-39254012/), LinkedIn
    
3.  **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
4.  **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. For this report, we analyzed reviews from the past one year as of the production date. [Read the complete methodology](https://www.capterra.com/resources/proprietary-data-research/#software-buyers-guides-methodology).
    
5.  **Capterra advisor call notes:** Findings are based on data from telephonic conversations that Capterra’s advisor team had with small-to-midsize businesses seeking CRM tools. For this report, we analyzed phone interactions from the past one year as of the production date. [Read the complete methodology](https://www.capterra.com/resources/proprietary-data-research/#software-buyers-guides-methodology).
    
6.  **Capterra’s 2024 Tech Trends Survey**: The 2024 Tech Trends Survey was conducted online in July 2023 to understand the timeline, organizational challenges, adoption & budget, vendor research behaviors, ROI expectations, and satisfaction levels for software buyers. [Read the complete methodology](https://www.capterra.com/resources/proprietary-data-research/#software-buyers-guides-methodology).
    
7.  [Becky Nova](https://www.linkedin.com/in/beckynova/), LinkedIn
    
8.  [Emma Mayes](https://www.linkedin.com/in/emma-mayes-a81b60186/), LinkedIn
    
9.  [Realize the Opportunity of Digital and Physical Customer Experiences](https://www.gartner.com/document/4915531?ref=solrAll&refval=410830821&), Gartner
    
10.  [AI and Blockchain Tokens Can Revolutionize Commercial Real Estate](https://www.gartner.com/document/4901131?ref=solrAll&refval=410830373&), Gartner
     
11.  Capterra's 2024 Tenant Experience Survey was conducted in June 2024 among 4,800 respondents globally to identify the pain points tenants face and explore software solutions property managers can use to address them. Respondents were screened to currently rent their primary residence. [Read the complete methodology.](https://www.capterra.com/resources/boosting-tenant-experience-with-property-management-software/#landlords-should-leverage-property-management-software-and-provide-the-features-tenants-demand-the-most:~:text=for%20each%20feature.-,Survey%20methodology,-*Capterra%27s%202024%20Tenant)