AppFolio Property Manager vs Palace

Starting Price

$250.00/month

$200.00/month/user

Best For

Residential, student housing, commercial, community association, and mixed portfolio property managers that manage 50+ units.

Property Management and Real Estate companies that manage residential properties on behalf of owners.

Rating


4.6 / 5
(1448)
Read All Reviews

3.9 / 5
(33)
Read All Reviews

Ideal number of Users

1 - 499

1 - 999

Ease of Use


4.5 / 5


  • "Ease of use and support is excellent. Report capabilities are constantly being upgraded for the better."

  • "AppFolio is user friendly and the Help/Support menu is great. It has been a huge improvement for us."


4 / 5


  • "Ease of use, relevant features, dependable majority of the time."

  • "Inspection process changing dates and ease of use from i-pad to system."

Customer Support


4.4 / 5


  • "We have been with Appfolio for several years now, and I can't give them enough praise. Their customer service is superb."

  • "The look, the ease of the basics of the system. The website, and customer service is good once you get a hold of them."


4.5 / 5


Features & Functionality


4.4 / 5


  • "I love the ease in the site on how to navigate. Its very user friendly and makes it easier to train new employees."

  • "We had very little growing pains due to that it is a great program and easy to navigate."


3.8 / 5


  • "The layout of the platform is quite user friendly."

  • "Easy to use, simple interface. Integrates well with API's form other software providers and allows for simple trust account management."

Value for Money


4.4 / 5


  • "Our owner loves the ease with which we can give him reports and answer his questions on costs etc all the way down to the individual door level."

  • "Online bill pay is AMAZING. I have properties covering a wide area and these functions save me time and money."


4 / 5


Product Features

  • check Billing & Invoicing
  • check Commercial Properties
  • check Contact Management
  • check Credit Check
  • check Expense Management
  • check Insurance Management
  • check Landlord Database
  • check Late Fee Calculation
  • check Lease Tracking
  • check Maintenance Management
  • check Owner Portal
  • check Payment Processing
  • check Portfolio Management
  • check Rent Tracking
  • check Residential Property Management
  • check Tax Management
  • check Tenant Portal
  • check Tenant Tracking
  • check Vacancy Tracking
  • check Website Management
  • check Billing & Invoicing
  • close Commercial Properties
  • check Contact Management
  • check Credit Check
  • check Expense Management
  • check Insurance Management
  • check Landlord Database
  • check Late Fee Calculation
  • check Lease Tracking
  • check Maintenance Management
  • check Owner Portal
  • check Payment Processing
  • check Portfolio Management
  • check Rent Tracking
  • check Residential Property Management
  • check Tax Management
  • check Tenant Portal
  • check Tenant Tracking
  • check Vacancy Tracking
  • check Website Management

Screenshots

View 5 screenshots 124193 thumb
View 5 screenshots 144202 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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AppFolio Property Manager vs Palace

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