# 2025 Capterra Shortlist for Remote Monitoring and Management | Capterra

> Discover the highest-rated & most popular Remote Monitoring and Management Software of 2025. Make Capterra Shortlist your first stop when searching for software.

Source: https://www.capterra.com/remote-monitoring-and-management-software/shortlist

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# 2025 Capterra Shortlist for Remote Monitoring and Management

-   [All Products](https://www.capterra.com/remote-monitoring-and-management-software/)
-   [Capterra Shortlist](https://www.capterra.com/remote-monitoring-and-management-software/shortlist/)

[How it was made](#methodology)

## / Get to a better list with verified ratings & reviews

Capterra Shortlist charts the highest-rated and most popularsoftware products. Explore, save your progress, and share with colleagues. Want to learn more? [Read Full Scoring Methodology](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology)

[

](https://www.capterra.com/p/112011/Zoho-Assist/)

## [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)

[4.7 (1406)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)[View all reviews](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

[](https://www.capterra.com/p/112011/Zoho-Assist/)

Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.

Overall Score

98/100

Popularity: 48/50

Ratings: 50/50

Review Breakdown

Ease of Use

4.7

Customer Service

4.6

Features

4.6

Value for Money

4.7

Paid plans start at

₹480.00Per Month

Free Trial

Free Version

Category Features

5/21

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/144309/Atera/)

## [Atera](https://www.capterra.com/p/144309/Atera/)

[4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/)[View all reviews](https://www.capterra.com/p/144309/Atera/reviews/)

[](https://www.capterra.com/p/144309/Atera/)

Control your IT landscape with an RMM solution that offers enterprise-level reliability with the flexibility to adapt.

Overall Score

92/100

Popularity: 45/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.5

Features

4.3

Value for Money

4.6

Paid plans start at

$129.00Per Month

Free Trial

Free Version

Category Features

13/21

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/184229/NinjaOne/)

## [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

[4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)[View all reviews](https://www.capterra.com/p/184229/NinjaOne/reviews/)

NinjaRMM is NinjaOne’s powerful easy-to-use RMM, offering all the features, flexibility, and power MSPs need.

Overall Score

89/100

Popularity: 41/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.7

Customer Service

4.7

Features

4.5

Value for Money

4.6

Paid plans start at

Not provided by the vendor

Category Features

5/21

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/141792/Pulseway/)

## [Pulseway](https://www.capterra.com/p/141792/Pulseway/)

[4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)[View all reviews](https://www.capterra.com/p/141792/Pulseway/reviews/)

[](https://www.capterra.com/p/141792/Pulseway/)

Pulseway is an award-winning, all-in-one Remote Monitoring & Management (RMM) platform for MSPs & Internal IT departments. Try it free!

Overall Score

88/100

Popularity: 39/50

Ratings: 49/50

Review Breakdown

Ease of Use

4.7

Customer Service

4.7

Features

4.5

Value for Money

4.7

Paid plans start at

$67.00Per Month

Free Trial

Free Version

Category Features

9/21

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/194565/TeamViewer/)

## [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

[4.6 (11626)](https://www.capterra.com/p/194565/TeamViewer/reviews/)[View all reviews](https://www.capterra.com/p/194565/TeamViewer/reviews/)

[](https://www.capterra.com/p/194565/TeamViewer/)

TeamViewer Remote Monitoring and Management enables proactive monitoring, asset tracking, patching, and secure remote support.

Overall Score

88/100

Popularity: 41/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.3

Features

4.6

Value for Money

4.4

Paid plans start at

$24.90Per Month

Free Trial

Free Version

Category Features

10/21

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/168192/Site24x7/)

## [Site24x7](https://www.capterra.com/p/168192/Site24x7/)

[4.7 (349)](https://www.capterra.com/p/168192/Site24x7/reviews/)[View all reviews](https://www.capterra.com/p/168192/Site24x7/reviews/)

Site24x7 is a user-friendly RMM tool for MSPs to manage customers' IT resources from a single platform, anytime and anywhere.

Overall Score

87/100

Popularity: 38/50

Ratings: 49/50

Review Breakdown

Ease of Use

4.5

Customer Service

4.5

Features

4.6

Value for Money

4.5

Paid plans start at

$10.00Per Month

Free Trial

Free Version

Category Features

12/21

REVIEW BREAKDOWN

PRICING

PROS & CONS

## Get the full software list now

### The latest prices and features straight to your inbox. Compare anytime.

[

](https://www.capterra.com/p/207618/Syncro/)

## [Syncro](https://www.capterra.com/p/207618/Syncro/)

[4.6 (148)](https://www.capterra.com/p/207618/Syncro/reviews/)[View all reviews](https://www.capterra.com/p/207618/Syncro/reviews/)

Syncro is the most efficient business platform to run your MSP with an RMM that is fully integrated with the PSA and remote access.

Overall Score

83/100

Popularity: 36/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.4

Features

4.4

Value for Money

4.7

Paid plans start at

$129.00Per Month

Free Trial

Free Version

Category Features

14/21

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/149665/Domotz-PRO/)

## [Domotz](https://www.capterra.com/p/149665/Domotz-PRO/)

[4.9 (126)](https://www.capterra.com/p/149665/Domotz-PRO/reviews/)[View all reviews](https://www.capterra.com/p/149665/Domotz-PRO/reviews/)

[](https://www.capterra.com/p/149665/Domotz-PRO/)

Remote monitoring and management software for visibility and operational control across networks.

Overall Score

81/100

Popularity: 33/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.8

Customer Service

4.9

Features

4.7

Value for Money

4.7

Paid plans start at

$1.50Per Month

Free Trial

Free Version

Category Features

10/21

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/151020/Pandora-FMS/)

## [Pandora FMS](https://www.capterra.com/p/151020/Pandora-FMS/)

[4.5 (125)](https://www.capterra.com/p/151020/Pandora-FMS/reviews/)[View all reviews](https://www.capterra.com/p/151020/Pandora-FMS/reviews/)

[](https://www.capterra.com/p/151020/Pandora-FMS/)

Pandora FMS will show you all kinds of real-time metrics of your network elements through SNMP.

Overall Score

74/100

Popularity: 26/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.4

Customer Service

4.4

Features

4.5

Value for Money

4.4

Paid plans start at

€1530.00Per Year

Free Trial

Free Version

Category Features

10/21

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/249584/GoTo-Resolve/)

## [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)

[4.4 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)[View all reviews](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

[](https://www.capterra.com/p/249584/GoTo-Resolve/)

Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one intelligent plat

Overall Score

73/100

Popularity: 27/50

Ratings: 46/50

Review Breakdown

Ease of Use

4.5

Customer Service

4.2

Features

4.4

Value for Money

4.3

Paid plans start at

$29.00Per Month

Free Trial

Free Version

Category Features

8/21

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/206486/XEOX/)

## [XEOX](https://www.capterra.com/p/206486/XEOX/)

[4.5 (27)](https://www.capterra.com/p/206486/XEOX/reviews/)[View all reviews](https://www.capterra.com/p/206486/XEOX/reviews/)

[](https://www.capterra.com/p/206486/XEOX/)

Cloud-based IT management tool with integrated patch management, remote access, software distribution and IT asset management.

Overall Score

70/100

Popularity: 22/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.3

Customer Service

4.6

Features

4.6

Value for Money

4.8

Paid plans start at

€1.50Per Month

Free Trial

Free Version

Category Features

15/21

REVIEW BREAKDOWN

PRICING

PROS & CONS

[View All Remote Monitoring and Management Software](https://www.capterra.com/remote-monitoring-and-management-software/)

Most Popular

Popularity Score

Popular

Highly Rated

Ratings Score

Highest Rated

To ensure objectivity and avoid any bias, Capterra Shortlist mathematically combines two key dimensions: a ratings score and a popularity score. These two dimensions are combined to plot top products on the grid and create a total score for a stack-ranked list view—all independent of vendor influence.

Date published:March 28, 2025