Kaseya VSA vs SecureLink vs Zendesk

Rating


4 / 5
(141)


4 / 5
(60)


4.5 / 5
(2057)

Starting Price

Not provided by vendor Not provided by vendor

$5.00/month/user

Best For

Kaseya VSA is purpose built for MSPs and IT professionals looking to deploy new tools that will help them scale operations and gain insight into key systems information.

Enterprises and technology vendors, especially those in regulated industries like healthcare, legal, retail, casinos/gaming, and more.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Ideal number of Users

1 - 1000+

10 - 1000+

1 - 1000+

Ease of Use


3.5 / 5

4 / 5

4.5 / 5

Customer Support


3.5 / 5

4 / 5

4.5 / 5

Features & Functionality


4 / 5

4 / 5

4.5 / 5

Value for Money


4 / 5

4 / 5

4 / 5

Product Features

  • check Diagnostic Tools
  • close File Sharing
  • close Real-time Chat
  • check Screen Sharing
  • close Session Recording
  • close Session Transfer
  • close Surveys & Feedback
  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback
  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback

Screenshots

View 5 screenshots 57839 thumb
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Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Kaseya VSA vs SecureLink vs Zendesk

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