Kaseya VSA vs Remote Support

Rating


4 / 5
(129)


4.5 / 5
(918)

Starting Price

Not provided by vendor Not provided by vendor

Best For

Kaseya VSA is purpose built for MSPs and IT professionals looking to deploy new tools that will help them scale operations and gain insight into key systems information.

BeyondTrust Remote Support offers the capabilities that enterprise level IT and customer support organizations need. We serve all industries.

Ideal number of Users

1 - 1000+

10 - 1000+

Ease of Use


3.5 / 5

4.5 / 5

Customer Support


3.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • check Diagnostic Tools
  • close File Sharing
  • close Real-time Chat
  • check Screen Sharing
  • close Session Recording
  • close Session Transfer
  • close Surveys & Feedback
  • close Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback

Screenshots

View 5 screenshots 57839 thumb
View 3 screenshots 152692 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Kaseya VSA vs Remote Support

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