Goverlan Reach vs iSupport vs Remote Utilities vs Zendesk

Rating


4.5 / 5
(65)


4.5 / 5
(31)


4.5 / 5
(11)


4.5 / 5
(2085)

Starting Price

$29.00/month/user

$699.00/one-time/user

$99.00/one-time/user

$5.00/month/user

Best For

Thousands of organizations trust Goverlan to control, support, and administer their IT environments. Goverlan Reach is for IT Departments, Service Providers and, Product and Kiosk Support.

Medium to large businesses that need the ability to automate complex business processes.

IT departments in need for a reliable remote support and remote administration solution which is suitable for both internal network and remote access over the Internet.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Ideal number of Users

2 - 1000+

1 - 1000+

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

4.5 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

5 / 5

4 / 5

Product Features

  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • close Surveys & Feedback
  • check Diagnostic Tools
  • close File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • close Session Transfer
  • check Surveys & Feedback
  • close Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • close Session Transfer
  • close Surveys & Feedback
  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback

Screenshots

View 5 screenshots 73887 thumb
Capterra screenshot placeholder
View 5 screenshots 72312 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Zendesk vs Remote Utilities vs iSupport vs Goverlan Reach

Goverlan Reach vs iSupport vs Remote Utilities vs Zendesk

Share

share Share Your Comparison of Zendesk vs Remote Utilities vs iSupport vs Goverlan Reach