Goverlan Reach vs HelpWire

Starting Price

$29.00/month/user

Not provided by vendor

Best For

Thousands of organizations trust Goverlan to control, support, and administer their IT environments. Goverlan Reach is for IT Departments, Service Providers and, Product and Kiosk Support.

Remote customer repair solution for manufacturers, distributors, and repair centers which helps with multiplatform support, advanced encryption, whitelabeling, live chat and more.

Rating


4.5 / 5
(66)

(0)

Ideal number of Users

2 - 1000+

1 - 999

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Product Features

  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • close Surveys & Feedback
  • check Diagnostic Tools
  • close File Sharing
  • check Real-time Chat
  • close Screen Sharing
  • close Session Recording
  • close Session Transfer
  • close Surveys & Feedback

Screenshots

View 5 screenshots 73887 thumb
View 2 screenshots 91246 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Goverlan Reach vs HelpWire

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