Goverlan Reach vs NinjaRMM

Starting Price

$29.00/month/user

$3.00/month

Best For

Thousands of organizations trust Goverlan to control, support, and administer their IT environments. Goverlan Reach is for IT Departments, Service Providers and, Product and Kiosk Support.

For IT professional that need instantaneous response to user issues and secure their IT environments.

Rating


4.6 / 5
(99)
Read All Reviews

4.9 / 5
(84)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 999

Ease of Use


4.5 / 5


  • "Easy to use, support is great in helping when there are issues or questions on how to go about something."

  • "Agent software is very lightweight. Remote management support works very well and our end-users appreciate the ease of use."


4.9 / 5


  • "I think NinjaRMM is one of the better RMM out there in the market. They are simple and easy to use and have some nice features."

  • "Ease of use is the best part about the software, but my biggest reason for loving Ninja is the support team."

Customer Support


4.6 / 5



4.9 / 5


  • "NinjaRMM's customer support team is dedicated to helping make NinjaRMM both priced right and function well for your needs."

  • "The online community is very active and the key people at NinjaRMM are right there just as involved and always ready to listen to new ideas."

Features & Functionality


4.5 / 5


  • "Its easy to give support to customers and I love the way that the whole suit integrates with the AD."

  • "Scripting abilities allow flexibility to easily install programs or perform work on end computers. The user interface is well designed."


4.6 / 5


  • "Yet despite the simplicity, it is also very powerful. I have confidence that I know the status of all our Windows systems."

  • "It's compact but powerful. Not as big and cluttered as other RMMs."

Value for Money


4.6 / 5


  • "Another excellent point is that we migrated from a mid-sized RMM and the pricing was literally 1/4th for our small in-house team of 8."

  • "Licensing is convenient to keep track of users. Observation tool is great when interaction is not needed."


4.8 / 5


  • "We get RMM, Teamviewer, Webroot and Malwarebytes all for the cost of the RMM agent. Their support is great too."

  • "Better management of my hosts and cost savings."

Product Features

  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • close Surveys & Feedback
  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • close Session Transfer
  • check Surveys & Feedback

Screenshots

View 5 screenshots 73887 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Goverlan Reach vs NinjaRMM

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