Goverlan Reach vs Instant Housecall

Starting Price

$29.00/month/user

$29.00/month/user

Best For

Thousands of organizations trust Goverlan to control, support, and administer their IT environments. Goverlan Reach is for IT Departments, Service Providers and, Product and Kiosk Support.

Remote support solution that enables computer technicians and small IT businesses to provide users with various built-in automatic repairs tools that securely protect PC through firewalls.

Rating


4.6 / 5
(99)
Read All Reviews

4.5 / 5
(4)

Ideal number of Users

2 - 1000+

1 - 49

Ease of Use


4.5 / 5


  • "Easy to use, support is great in helping when there are issues or questions on how to go about something."

  • "Agent software is very lightweight. Remote management support works very well and our end-users appreciate the ease of use."


4.2 / 5


Customer Support


4.6 / 5



4.2 / 5


Features & Functionality


4.5 / 5


  • "Its easy to give support to customers and I love the way that the whole suit integrates with the AD."

  • "Scripting abilities allow flexibility to easily install programs or perform work on end computers. The user interface is well designed."


4.2 / 5


Value for Money


4.6 / 5


  • "Another excellent point is that we migrated from a mid-sized RMM and the pricing was literally 1/4th for our small in-house team of 8."

  • "Licensing is convenient to keep track of users. Observation tool is great when interaction is not needed."


4 / 5


Product Features

  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • close Surveys & Feedback
  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback

Screenshots

View 5 screenshots 73887 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation

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Goverlan Reach vs Instant Housecall

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