SolarWinds Take Control vs Atera

Starting Price

Not provided by vendor

$79.00/month/user

Best For

Small to mid-size IT service providers and MSPs who want to provide excellent customer service.

Ateras customers are MSPs and IT service providers of all sizes. Atera brings your entire IT business together in one centralized location. Pay per technician with unlimited devices. It's that simple.

Rating


4.3 / 5
(12)
Read All Reviews

4.5 / 5
(131)
Read All Reviews

Ideal number of Users

1 - 499

1 - 1000+

Ease of Use


4.1 / 5



4.6 / 5


  • "Easy to use, intuitive, clean and efficient. The subscription policy is excellent."

  • "Ease of use, great interface, fast, easy to configure, great support."

Customer Support


4.2 / 5



4.5 / 5


  • "Ease of use and reasonable cost and responsive tech support."

  • "Atera allows us to have a Help Desk system, remote login capabilities, and inventory management all in one."

Features & Functionality


4.2 / 5



4 / 5


  • "Love the value and the features- the interface is clean and its very easy to navigate and deploy agents."

  • "It's got a robust and easy-to-set-up NMS, excellent remote access tools and automation is straightforward and intuitive."

Value for Money


4.1 / 5



4.7 / 5


  • "The ability to track my time and potential billing costs is great. There is not a lot of overhead for setup and management of this solution."

  • "We love using Atera, their pricing model is the best going around for both a RMM and PSA product."

Product Features

  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback
  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback

Screenshots

View 4 screenshots 130083 thumb
View 4 screenshots 144609 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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SolarWinds Take Control vs Atera

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