Atera vs iSupport vs Remote Utilities

Rating


4.5 / 5
(111)


4.5 / 5
(31)


4.5 / 5
(11)

Starting Price

$79.00/month/user

$699.00/one-time/user

$99.00/one-time/user

Best For

Our customers are Managed Service Providers of all sizes. Atera brings your entire MSP business together. Less hassle, more control, and an MSP strategy that actually works.

Medium to large businesses that need the ability to automate complex business processes.

IT departments in need for a reliable remote support and remote administration solution which is suitable for both internal network and remote access over the Internet.

Ideal number of Users

1 - 1000+

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

4.5 / 5

Features & Functionality


4 / 5

4.5 / 5

5 / 5

Value for Money


4.5 / 5

4.5 / 5

5 / 5

Product Features

  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • close Session Recording
  • close Session Transfer
  • check Surveys & Feedback
  • check Diagnostic Tools
  • close File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • close Session Transfer
  • check Surveys & Feedback
  • close Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • close Session Transfer
  • close Surveys & Feedback

Screenshots

View 4 screenshots 144609 thumb
Capterra screenshot placeholder
View 5 screenshots 72312 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Atera vs iSupport vs Remote Utilities

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