dualmon Remote Access vs HelpWire

Rating


4.5 / 5
(73)

(0)

Starting Price

$99.00/year

Not provided by vendor

Best For

Enterprise-level remote access service for small / mid-size businesses. Unlimited on-demand remote assist sessions are perfect for any size tech support company. Unattended access plans available too.

Remote customer repair solution for manufacturers, distributors, and repair centers which helps with multiplatform support, advanced encryption, whitelabeling, live chat and more.

Ideal number of Users

1 - 499

1 - 999

Ease of Use


5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


5 / 5

Product Features

  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • close Surveys & Feedback
  • check Diagnostic Tools
  • close File Sharing
  • check Real-time Chat
  • close Screen Sharing
  • close Session Recording
  • close Session Transfer
  • close Surveys & Feedback

Screenshots

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View 2 screenshots 91246 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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dualmon Remote Access vs HelpWire

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