dualmon Remote Access vs SecureLink

Best For

Who Uses This Software?

Enterprise-level remote access service for small / mid-size businesses. Unlimited on-demand remote assist sessions are perfect for any size tech support company. Unattended access plans available too.

Enterprise technology vendors and their customers, especially those in regulated industries.

Target Customer Size (Users)

1 - 499

10 - 1000+

Pricing

Starting Price

$99.00/year

Not provided by vendor

Free Trial

Yes Yes

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Ratings

Overall


4.5 / 5
(72)

4 / 5
(59)

Ease of Use


5 / 5

4 / 5

Customer Service


4.5 / 5

4 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


5 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of SecureLink vs dualmon Remote Access


dualmon Remote Access vs SecureLink

Best For

Who Uses This Software?

Enterprise-level remote access service for small / mid-size businesses. Unlimited on-demand remote assist sessions are perfect for any size tech support company. Unattended access plans available too.

Enterprise technology vendors and their customers, especially those in regulated industries.

Target Customer Size (Users)

1 - 499

10 - 1000+

Pricing

Starting Price

$99.00/year

Not provided by vendor

Free Trial

Yes Yes

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback

Ratings

Overall


4.5 / 5
(72)

4 / 5
(59)

Ease of Use


5 / 5

4 / 5

Customer Service


4.5 / 5

4 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


5 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of SecureLink vs dualmon Remote Access