ISL Light Remote Desktop vs Surfly

Starting Price

Not provided by vendor

$16.00/month/user

Best For

ISL Online software is trusted by IT companies of all sizes, across all industry sectors, especially IT, healthcare, universities, banks and governments. Strongest markets are Japan, Europe and US.

Banking & Finance Online Health Care SaaS Business Insurance & Loans E-commerce Call Centers

Rating


4.7 / 5
(159)
Read All Reviews

5 / 5
(1)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.7 / 5


  • "Great tool and easy to use and fast. Easy to connect for one time support and able to connect to unattended PC/Server."

  • "Reliability, secure, fast, professional branding, easy to use."


5 / 5


Customer Support


4.7 / 5


  • "Easy to install, configure and integrate. Integrated with MS Active Directory and BMC Remedy Help Desk solution."

  • "Our support staff likes working with it. Certainly not looking back to Teamviewer again."


5 / 5


Features & Functionality


4.6 / 5


  • "Quick and easy to connect and reliable. Good support on the very rare times we have needed it."

  • "Very easy to use, customer friendly. Customization of company- own logo."


5 / 5


Value for Money


4.5 / 5


  • "And being able to supplement licenses with Pay Per Use minutes is a great cost saver."

  • "It's not just the remote support, I get a webinar portal, remote access to my desktop and a web chat on my site all bundled in for one low price."


5 / 5


Product Features

  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback
  • close Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback

Screenshots

View 4 screenshots 139709 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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ISL Light Remote Desktop vs Surfly

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