ISL Light Remote Desktop vs Rise Service Suite

Starting Price

Not provided by vendor

$376.00/month

Best For

ISL Online software is trusted by IT companies of all sizes, across all industry sectors, especially IT, healthcare, universities, banks and governments. Strongest markets are Japan, Europe and US.

Industrial machinery, agriculture, chemical, medical

Rating


4.7 / 5
(160)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.7 / 5


  • "I liked ease of use when supporting customers with ISL Light Remote Desktop."

  • "Great tool and easy to use and fast. Easy to connect for one time support and able to connect to unattended PC/Server."



Customer Support


4.7 / 5


  • "Easy to install, configure and integrate. Integrated with MS Active Directory and BMC Remedy Help Desk solution."

  • "Our support staff likes working with it. Certainly not looking back to Teamviewer again."



Features & Functionality


4.6 / 5


  • "Quick and easy to connect and reliable. Good support on the very rare times we have needed it."

  • "What I like most is the user interface and the easy way to connect with other users."



Value for Money


4.5 / 5


  • "We like Always on option. Good licensing model for us."

  • "And being able to supplement licenses with Pay Per Use minutes is a great cost saver."



Product Features

  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback
  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback

Screenshots

View 4 screenshots 139709 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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ISL Light Remote Desktop vs Rise Service Suite

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