ISL Light Remote Desktop vs SnapSupport

Best For

Who Uses This Software?

ISL Online software is trusted by IT companies of all sizes, across all industry sectors, especially IT, healthcare, universities, banks and governments. Strongest markets are Japan, Europe and US.

A company that may have technicians in the field resolving customer issues, or getting install work done in the field, can use SnapSupport to get relevant help quickly, aid workflow and enable QC.

Target Customer Size (Users)

1 - 1000+

2 - 1000+

Pricing

Starting Price

$19.95/month

$15.00/month/user

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback

Screenshots

View 4 screenshots 139709 thumb
View 2 screenshots 119131 thumb

Ratings

Overall


4.5 / 5
(59)

4.5 / 5
(2)

Ease of Use


4.5 / 5

5 / 5

Customer Service


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

5 / 5

Value for Money


4.5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation

share Share Your Comparison of SnapSupport vs ISL Light Remote Desktop


ISL Light Remote Desktop vs SnapSupport

Best For

Who Uses This Software?

ISL Online software is trusted by IT companies of all sizes, across all industry sectors, especially IT, healthcare, universities, banks and governments. Strongest markets are Japan, Europe and US.

A company that may have technicians in the field resolving customer issues, or getting install work done in the field, can use SnapSupport to get relevant help quickly, aid workflow and enable QC.

Target Customer Size (Users)

1 - 1000+

2 - 1000+

Pricing

Starting Price

$19.95/month

$15.00/month/user

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback

Ratings

Overall


4.5 / 5
(59)

4.5 / 5
(2)

Ease of Use


4.5 / 5

5 / 5

Customer Service


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

5 / 5

Value for Money


4.5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation

Share Your Comparison of SnapSupport vs ISL Light Remote Desktop