ConnectWise Control vs Kaseya VSA vs RescueAssist

Rating


4.5 / 5
(1284)


4 / 5
(140)


4.5 / 5
(111)

Starting Price

$19.00/month/user

Not provided by vendor

$39.00/month/user

Best For

IT Professionals

Kaseya VSA is purpose built for MSPs and IT professionals looking to deploy new tools that will help them scale operations and gain insight into key systems information.

GoToAssist is now RescueAssist. RescueAssist is a platform for small to medium sized businesses, providing faster, frictionless connections for IT support for customers and employees.

Ideal number of Users

1 - 1000+

1 - 1000+

1 - 999

Ease of Use


4.5 / 5

3.5 / 5

4.5 / 5

Customer Support


4.5 / 5

3.5 / 5

4 / 5

Features & Functionality


4.5 / 5

4 / 5

4.5 / 5

Value for Money


4.5 / 5

4 / 5

4 / 5

Product Features

  • check Diagnostic Tools
  • check File Sharing
  • close Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • close Surveys & Feedback
  • check Diagnostic Tools
  • close File Sharing
  • close Real-time Chat
  • check Screen Sharing
  • close Session Recording
  • close Session Transfer
  • close Surveys & Feedback
  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback

Screenshots

View 5 screenshots 50221 thumb
View 5 screenshots 57839 thumb
View 4 screenshots 130313 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ConnectWise Control vs Kaseya VSA vs RescueAssist

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