ConnectWise Control vs Median CoBrowse

Starting Price

$19.00/month/user

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Best For

IT Professionals

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Rating


4.7 / 5
(1570)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

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Ease of Use


4.6 / 5


  • "The software is very easy to use, fast & reliable. I love how easy it is for end users to join a remote support session."

  • "Great ease of use, rich with very useful features (for example Remote Toolbox)."



Customer Support


4.5 / 5


  • "Works perfect, has streamlined our help desk department."

  • "Ve used several top tier help desk support software programs."



Features & Functionality


4.5 / 5


  • "Very fast and responsive. Super easy to tell customers where to navigate to and get connect to their device."

  • "Fast to login, fast to connect, many built in features and sorting options, it is just super awesome."



Value for Money


4.6 / 5


  • "The product has steadily improved at a very good rate. The price is creeping up making other products more appealing."

  • "We love the price, the quality, the speed, the access, ability to share control with our customers and the amazing 24/7 Support."



Product Features

  • check Diagnostic Tools
  • check File Sharing
  • close Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • close Surveys & Feedback
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Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
Not provided by vendor

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ConnectWise Control vs Median CoBrowse

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