Solarwinds Take Control vs Splashtop Remote Support

Best For

Who Uses This Software?

Small to mid-size IT service providers and MSPs who want to provide excellent customer service.

Managed Service Providers (MSP), IT professionals, service providers, helpdesk

Target Customer Size (Users)

1 - 499

1 - 1000+

Pricing

Starting Price

Not provided by vendor

$25.00/month

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback

Screenshots

View 4 screenshots 130083 thumb
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Ratings

Overall


4 / 5
(7)

4.5 / 5
(32)

Ease of Use


4 / 5

4.5 / 5

Customer Service


4 / 5

4.5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


4 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of Splashtop Remote Support vs Solarwinds Take Control


Solarwinds Take Control vs Splashtop Remote Support

Best For

Who Uses This Software?

Small to mid-size IT service providers and MSPs who want to provide excellent customer service.

Managed Service Providers (MSP), IT professionals, service providers, helpdesk

Target Customer Size (Users)

1 - 499

1 - 1000+

Pricing

Starting Price

Not provided by vendor

$25.00/month

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback

Ratings

Overall


4 / 5
(7)

4.5 / 5
(32)

Ease of Use


4 / 5

4.5 / 5

Customer Service


4 / 5

4.5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


4 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of Splashtop Remote Support vs Solarwinds Take Control